HominterHominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.
Hominter (hominter.com) has 209 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingDecoration & Interior · New York, New York
Excellent
Decoration & Interior · New York, New York
Excellent
Decoration & Interior · New York, New York
Excellent
Decoration & Interior · New York City, New York
Excellent
209 approved reviews, newest moderated first
Barbara P.
The tile I got is not what I wanted. It is brassy and ugly. Cannot use it. I have tried for 12 days to get an RMA from them. There is not response from Hominter and they refuse to recognize my order number !! I will contact my credit card company to deny payment.
Rande J.
Wrote a bad review about dealing with this company and customer service. That being said, the tile is really beautiful and high quality and looks great in my beach house. Five star on the product itself and low ratings on the customer service and communication.
Melaney
Literally no feedback or correspondence even though I consistently have requested info. Will most likely have to stop payment due to the lack of customer support.
Response from HominterNov 26, 2023
Dear customer, we share the tracking number for you after we got your email on 12 Nov., please kindly check it, thank you.
Dan
no communications for over a week from your end on shipping product after I purchased. Once I sent an email asking for tracking I was told it was shipped and would be here the next day. I waited three days to complain again and now was told they made a shipping mistake and was shipped by another carrier. I informed your company I wanted my money back as I have waited over two weeks and still nothing as far as product or lack of proper communication. I have found another product from another company which I received in 6 days and sill nothing from yoyur company.
Response from HominterNov 27, 2023
Dear customer, we received the order on 2 Nov, and we shipped on 4 Nov, we can not cancel the order after we shipped out, and we had updated the tracking number for customer, if customer don't like the tiles, please return, and we will refund after we get the returns, thank you.
deborrah L.
The variety of quality tiles available, ease of purchase, time of arrival to my home and price. Total experience was excellent 😊 I would like to add a photo of my beautiful tiles, don't know how
Lee Ann I.
Super fast delivery, product true to look online. Three boxes of glass tile only one small piece broken. Fourth box every sheet had one or two broken pieces. My layout allowed for this allowance of broken pieces.
Georgia H.
Always beautiful tile. Arrived quickly. Customer service always great. I recommend.
Gia H.
Excellent customer service and very quick responses! The tile is fantastic quality and absolutely beautiful! Very happy with everything about this purchase and company. Totally recommend!