HominterReviews of hominter.com

Arrived in on scheduled time- in good condition.

I ordered 11 sheets of tile and received them pretty quickly but noticed immediately that they were not properly packed as tile generally is, each shrink wrapped on a sturdy piece of corrugated cardboard to stabilize them. Instead they were OPEN with no backing and just loosely stacked on top of each other with nothing but maybe a half inch of foam around the interior of the box and less than a millimeter of a foam sheet between them. The first sheet had broken pieces. So I took each and every one out and every single one had one to multiple breaks. I received this request to leave a review before I’d had a chance to address it with them and so I contacted them directly with 11 photographs of the damaged tile so they could see the problem and have an opportunity to fix it before leaving a bad review. I explained that they probably broke in transit, but the packing made that a likely scenario and asked them for a refund and was happy to return them if they sent a carrier to pick them up. First they offered me just five replacement sheets. I paid for 11. They called me RUDE… and were argumentative at best. I had to involve PayPal to get my money back. After that they told me that they would refund my money only once they had received the return tile (with no offer to take responsibility for even having it picked up) and were adamant that it must be received in its “original condition.” As they insisted the original condition was unbroken, I’m not sure how I am supposed to turn broken tile into unbroken tile. After a big headache of back and forth emails with this company I went ahead and ordered the same tile from a different company which arrived packaged properly and intact, as PayPal was working on it for me but that can take time and I have a project to finish. It *appears* they sent me seconds or something although I don’t know that to be fact, as they were not in the factory packaging like the other order I received of the exact same product. I added this info with photographs to PayPal and received my money back FROM PayPal within 24 hours. I would be very careful of this company, they advertise a “money back guarantee” but despite the poorly packaged open sheets of broken tile, they had no intention of refunding me and without PayPal I would have never received a refund. You can find whatever they sell from a more reputable seller. I had really hoped they would have honored their money back guarantee given all the prompt proof I sent them of the issue so that their customer service could have led me to leave a better review. BEWARE!

I bought many sample tiles, they were cheap and very fast delivery!

Tiles are beautiful! Fast shipping, well packaged.

I purchased your product on Amazon and it arrived in a few days. It's installed in my kitchen foe backsplash and we love the way it looks

After a full day of doing my taxes I discovered my tile had arrived. They made my day! The boxes they came in were quite beat up so I went through them carefully -- a few individual tiles had come off of the backing but basically they are perfect. Whimsical, colorful and meeting (exceeding?!) my expectations. Excited to get them installed!

Quick delivery forth order

Ordering is quick and easy. Shipments went out quickly for deliveries.