HomeWork SolutionsReviews of homeworksolutions.com

They have missed correct payments to my employee They have not deliver her tax return

I am currently having a dispute with this company that they are slow to resolve. Their solutions so far have been unacceptable. Their replies to my submissions of payroll data say they will follow my instructions; however, they have not been doing that and process data for employees based upon their defaults rather than my submissions. If this company does not soon provide an acceptable solution (refund of 100% of the payments they made in error), then it's time to take our business to another provider.

Speaking to a human is great. But more often than not, the human tells you something s/he is reading from company policy and every nickel and dime that surfaces they try to pass on to the customer - even if the mistake was not on the part of the customer. Extra charges, lots of red tape, once my nanny is no longer with us, I will happily not use HWS ever again. I would recommend HWS to those who are ultra lazy or not numbers savvy who have cash to spare, which in this economy right now may not be anyone anymore...