Home Warranty Inc.Reviews of homewarrantyinc.com

I had a water leak. No plumbers that work directly with the company in my area so I had to find my own, which was frustrating. I’m paying for this service I shouldn’t have to find my own plumber. When I sent in the invoice for reimbursement It was initially denied stating It wasn’t the correct form. I replied to the email that It was and had all the information needed in the attached document. Then It was magically approved. So It appears that you just deny the claim and see if the customer will push back. Horrible business practice.

Would not recommend. Their rules and restrictions are unheard of compared to other warranty companies.

I’ve sent my claim of $740 3 times n still waiting for approval. I’m totally dissatisfied!!

Claim wrongfully denied. Will be filing a lawsuit. Requested info on the officer of your company who accepts service but have not received a response

They would not pay for repairs or replacement of items not repairable.

Said I was approved for 1,000 for ac repair.... I had work done , then they paid my $20.00

Wouldn't give me claim determination without my phone number. (Why? So they can sell it and maximize their profits?) We had to have our new home furnace inspected by HVAC contractor as a requirement of the insurance company. HVAC had to legally turn off furnace due to CO2 emissions (4 x legal limit). It was cold, so we replaced furnace ASAP. Filed a claim despite reading their policy of only paying out with pre-approval and their contractors. Would not give me a claim determination without my phone number. I called gave it to them. They said they would review and then called back, leaving a message they won't pay because of no pre-approval. Why did she not just tell me that on the phone or just denied my claim without all this (fill in your own words). I would NEVER pay for this service! Ever!

We had an extremely disappointing experience with this company. In our situation, they initially indicated our claim would be covered, but offered a significantly lower payout than expected. Ultimately, they then denied our claim. Throughout the process, it felt as though the outcome kept changing in a way that reduced coverage and responsibility. Now, we’re left with an oven we cannot use without gas leaking. Based on our experience, we would not recommend working with this company. Ever.