Home Warranty Inc.Reviews of homewarrantyinc.com

Response from Home Warranty Inc.Jan 6, 2026

Thanks for the feedback! We try to talk to the tech when we can so that we can quickly provide a claim approval amount. Sometimes invoices are not detailed at all so we have to track down the tech for part information or more explanation. The techs are independent contractors so yes, we do have to receive copies of the invoices which can be uploaded online, emailed, mailed, or faxed.

Response from Home Warranty Inc.Dec 30, 2025

Thanks for the feedback - we don't show we ever denied the claim. We did receive an invoice that was not marked as paid so we did send back requesting a paid invoice so we could reimburse (and confirm the work was completed). We do have an e-check option for reimbursement if your bank will accept those. Otherwise, we are at the mercy of the USPS and whatever timing they have for delivery.

Response from Home Warranty Inc.Dec 29, 2025

Appreciate the feedback!

Response from Home Warranty Inc.Dec 3, 2025

We do have an in network service company there - looks like we originally sent the service slip to them - but at times, they may be booked or on vacation so we allow contractor of choice in those instances.

Response from Home Warranty Inc.Dec 3, 2025

Sorry to hear you were less than satisfied. We show that the unit had a bad blower motor and sequencer so we price repair cost on the failed parts - which you took towards replacement. We do not price the cost of non-failed parts but do always allow repair money to be put towards replacement.

Response from Home Warranty Inc.Oct 28, 2025

We are sorry to hear you felt deceived - we show you were paid out on the dishwasher claim and are pending payout on a furnace claim. If there is something we are missing, please call our offices.