Anthony B.
Customer Satisfaction
Customer Service communication was excellent
Response from Home Warranty Inc.Dec 3, 2025
Thanks for the review!
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 452 reviews with 5 stars · Clear filters
Anthony B.
Customer Service communication was excellent
Response from Home Warranty Inc.Dec 3, 2025
Thanks for the review!
Becky T.
It was quick and everything was taken care of in a professional and timely manner.
Response from Home Warranty Inc.Dec 3, 2025
Thanks for the feedback! Much appreciated.
customer
Easy to file a claim. Resolved quickly.
Response from Home Warranty Inc.Dec 3, 2025
Glad to hear your experience was quick and easy - thanks for sharing!
Marybeth M.
It was great service they were nice
Response from Home Warranty Inc.Nov 21, 2025
Thanks for the feedback!
Ida Mcleese C.
My furnace was fixed and bill paid within two weeks. Very happy
Response from Home Warranty Inc.Nov 21, 2025
So glad to hear! Thanks for the review.
Pam S.
Quick response. Everyone communicated what we needed to do to move forward and all did their jobs!
Response from Home Warranty Inc.Nov 20, 2025
Thanks for your review! Much appreciated.
Cris S.
The claim process was efficient and hassle-free. Our claim received prompt approval and we appreciate the excellent service. Thanks!
Response from Home Warranty Inc.Nov 19, 2025
Love to hear that! Thanks for sharing.
Todd G.
Once the situation was explained I felt the representative did a great job of escalating the issue to his supervisors and all was explained in an easy manner to understand. The amount of time between the start of the call to resolution was minimal.
Response from Home Warranty Inc.Nov 18, 2025
Appreciate the feedback! Thanks for taking the time to review.