Dillon T.
Quick
Quick, hassle free warranty experience that I didn’t expect is possible.
Response from Home Warranty Inc.Mar 10, 2026
Great to hear! Thanks for the review!
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 452 reviews with 5 stars · Clear filters
Dillon T.
Quick, hassle free warranty experience that I didn’t expect is possible.
Response from Home Warranty Inc.Mar 10, 2026
Great to hear! Thanks for the review!
Iowa first T.
The team was polite, and took time to discuss their repairs and explain the condition of my appliance. Then the owner called me as a follow up. Exceptional customer service.
Response from Home Warranty Inc.Mar 10, 2026
Honored to serve - thanks for the review!
Kmac
Surprisingly easy. People were professional. Did what they said which is rare today. Great experience!
Response from Home Warranty Inc.Mar 10, 2026
Appreciate the feedback! Thanks for the review!
customer
Everyone very helpful and it was a smooth and quick response.
Response from Home Warranty Inc.Mar 10, 2026
Great to hear! Thanks for sharing.
Amy
This company went above and beyond when they didn't even have to! Good communication, quick responses and so helpful!! Highly recommend!!
Response from Home Warranty Inc.Mar 10, 2026
Love this! Thanks for sharing!
Thom P.
Dealing with Adam Perkins was great. You guys really came through for me. If I didn't have all brand new equipment I would have renewed. Nonetheless I will recommend y'all to everyone else. Thank you.
Response from Home Warranty Inc.Mar 10, 2026
Adam is amazing! Thanks so much for recognizing him and the team!
Tamra
We have enjoyed Home Warranty Inc. They pay as promised according to their contract. Some contractors have hesitated with my repairs because they've been burnt by other crappy home warranty companies out there but NOT THIS ONE! Home Warranty pays their submitted claims quickly & my contractors who've completed my warranty repairs were absolutely surprised on how quickly they were paid. Give them a try, we've kept them since we purchased our home 11 years ago, we LOVE them! We've had about 7 succesful claims with them (recent 2 were from 2025). You always get to speak to a human being & they're very helpful with answering my questions!! If we ever purchase another home, this is the Home Warranty company we will use!
Response from Home Warranty Inc.Mar 10, 2026
Love to hear this! Appreciate your loyalty and comments!
customer
Handle with just the right amount of time and courtesy thank you !!!
Response from Home Warranty Inc.Mar 10, 2026
Love to hear this! Thanks for sharing.