Willie T.
my experiences have been very good.
I have received good service with my claims. Have rec0mmended it to friends.
Response from Home Warranty Inc.Aug 3, 2026
Love to hear this! Thanks for sharing.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 452 reviews with 5 stars · Clear filters
Willie T.
I have received good service with my claims. Have rec0mmended it to friends.
Response from Home Warranty Inc.Aug 3, 2026
Love to hear this! Thanks for sharing.
customer
The ease of the process and the customer service were great.
Response from Home Warranty Inc.Aug 3, 2026
Love to hear this! Thanks for sharing.
Sherri
I forgot to contact Home Warranty before I had a new water heater put in. I called them to let them know of my mistake. They went ahead and approved my claim anyway! So thankful they were understanding of my mistake. I won't forget to call them the next time I have a claim!!
Response from Home Warranty Inc.Jul 27, 2026
Appreciate the review!
Brindas
Customer service always goes above and beyond to help us resolve whatever issues we’ve had, and we’ve unfortunately had a couple. Directions on how to submit receipts for our claim and the next steps in the claim are always clear and if we call back with questions, they take the time to answer them without feeling rushed.
Response from Home Warranty Inc.Jul 23, 2026
Happy to help! Thanks for taking the time to review!
Stephanie G.
This company goes the extra mile to help with this entire process.
Response from Home Warranty Inc.Jul 23, 2026
Honored to serve - thanks for the review!
Greg
Just waiting on a check
Response from Home Warranty Inc.Jul 23, 2026
As of 7/22, your check is en route! Thanks for the review.
PAUL D.
The claims process is quick and efficient. No red tape to fight through
Response from Home Warranty Inc.Jul 23, 2026
There is enough red tape in the government - we try to keep it "red tape free" here! Thanks for the review! Much appreciated.
Dae D.
Home warranty had clear communication on the steps to take, how and what information they needed in order to finish my claim. I appreciate the service, and follow through.
Response from Home Warranty Inc.Jul 23, 2026
We appreciate having you as a client! Thanks for taking the time to review.