customer
Easy and simple process on filing and…
Easy and simple process on filing and executing a claim.
Response from Home Warranty Inc.Aug 3, 2026
Love to hear this! Thanks for sharing.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 452 reviews with 5 stars · Clear filters
customer
Easy and simple process on filing and executing a claim.
Response from Home Warranty Inc.Aug 3, 2026
Love to hear this! Thanks for sharing.
Terry
Everything went smoothly and in a timely manner
Response from Home Warranty Inc.Aug 3, 2026
Love to hear this! Thanks for sharing.
J F.
Brielle from the warranty company was outstanding!! She made sure everything was completed in a timely manner. The company they recommended was very good got us up a running.
Response from Home Warranty Inc.Aug 3, 2026
Brialle is outstanding and goes above and beyond for her clients! Thanks for giving her (and us) a shout out!
Marilyn
From the initial call to open a claim to the end process was easy! Everyone involved that I spoke to was so nice.
Response from Home Warranty Inc.Aug 3, 2026
Love to hear this! Thanks for sharing.
Drake and Sonny T.
Excellent and efficient customer service and courtesy are always top notch. We have been customers since purchasing our home in 2015. All interactions with our Home Warranty Inc. representatives have been positive and extremely gratifying. We are so fortunate to have them in our corner.
Response from Home Warranty Inc.Aug 3, 2026
Thanks so much for sending in a review! And for being a loyal customer!
Theresa
This was our first claim with Home Warranty and it went super smooth. The online portal is a mess to figure out, but they apologized and said to just call each time. The calls were easy and they helped with every step!! So, glad we have this coverage on our home.
Response from Home Warranty Inc.Aug 3, 2026
Thanks for the feedback! Glad to have you as a customer.
Jeff L.
Trust and understanding is what a home warranty company needs, and they showed that during this tough occasion of getting us through it
Response from Home Warranty Inc.Aug 3, 2026
Thanks for trusting us with your home - we do not take that lightly. Appreciate the review!
Kimberly
I have had no issues with filing claims or processing invoices and payments. You are easy to reach when I have questions, no long waiting on the phone, and no AI robot responses. Your process makes it easy!
Response from Home Warranty Inc.Aug 3, 2026
We aim for quick and easy! Thanks for sharing about your experience.