HomewardReviews of homeward.com

This is a new process for them - first time buyers using an all cash ( homeward funded ) offer to buy the home, then transition to the clients ownership through a mortgage through homeward. It was very rocky at first - communication needs an overhaul, and some semblance of overlap within the teams is needed. What this company can provide ( a home in Austin’s crazy market) is invaluable. With that said, you have to get on your muck boots on and get in the throws to get the answers you want. Be patient and ask for what you need. If you can do that, the process works.

Communications were very poor start to close. Eli in mortgage really stepped up and tried bridging the gaps and pulled in all the right people to fix all the issues. New process so they are working out the kinks, along with losing a lender and mass influx of customers/demand. I tried warning you at the beginning that you had issues and weren't ready...Glad it is over, and a bright spot was waiving rental fees.

The overall process was good but there were some communication issues

This is a helpful service. Communication is good. People are accessible. We would recommend this group and their program. The only little negative is that a lot of the documents sent did not apply to our case so we had to go through and determine which ones did. The service fee was expensive because by the time we started with Homeward, we had our house sold and the closing date was only 16 days beyond the date on which Homeward closed buying the house we now own, having bought it back from Homeward. The amount paid was high, given we needed money only 16 days. That said, it was worthwhile to do.

Overall Homeward was smooth to work with and will recommend them to future clients. The only reason i would not give them 5 stars was the bumpy portion with also using Homeward Mortgage.

Homeward was great to work with... Covid threw some wrenches in the mix, however, Homeward worked with us through the delays.