HomewardReviews of homeward.com

They overpromised and under-delivered and abandoned communication in this critical hour. Even reached out to the corporate execs which also left all parties with crickets. Don't use these guys

Homeward made us an offer and we agreed to move out of our home in 14 days. We moved out and then Homeward backed out of the agreement. We are screwed. We are put money and we now have go register our home. This was the worst thing that could happen and we now have two mortgages because of Homeward. DONT TRUST THEM!

Went with Homeward. My house Closed on 4/30. Today is 5/6 and the only communication has been when I reached out to them and they responded that it takes 2-5 days to calculate proceeds. That was 5 days ago. Nothing since. There is not a Standard Business Calculation in the World today that takes longer than the time required to enter the data to process. Everything should have been ready for the closing. Bottom Line - No Communication, No money. Closed 4/30, still waiting.

Wish I could give negative stars. Please avoid homeward at all costs. My home is taking longer than expected to sell so I was looking at working with homeward and got approved for their program paid them $12K earnest money and had inspections done on the home I had them put an offer in on, only for them to come back and tell me I was not approved with their lenders. I came into this process already approved with my own lender I did not need their lender, but they would not let me continue the process with my VA lender. I cancelled before the inspection period ended so I can get my $12K back. I was supposed to get my money back within 2 business days and it's been more like 2 weeks and a lot of emails and phone calls back and forth with no response back. They have the worst communication because you are working with 5 different people at once instead of one person and neither of them communicate to each other. Their customer service is terrible, and I have been trying to get in touch with someone at management level to see if I can somehow get reimbursed for the money I spent on the inspections since they approved me from the start.

Using the homeward program we were told that our offer would be like a cash offer and help with closing on a house. I wish I had never used this program. The different departments do not communicate with each other, no one answers the phone, no call backs. You fill out forms on their website and they disappear. This program was so stressful for me and my wife. Original contract was amended for a lower price but Homeward kept screwing that up, different fees, being grandfathered in on rate charges, this was literally the most frustrating thing I have ever done. Filled out their 927 pages of financial stuff just to be told it wasn't right (Had to do this several times) I'm already going bald and pulled out the remaining hair do to these i--ots. Stay away from Homeward cash offer program. Wish I would have got a mortgage from my credit union.

This service used to be amazing but since COVID it's rubbish. They used to do weekly calls but now just send stock regardless if it is needed.

They do not communicate well and don’t respond promptly to questions.

Agents please save your reputation and stay away from Homeward. They only care about your referrals and will treat you and your customers like trash. Please read their employee reviews on Glassdoor to see what kind of company they are. They have ruined the reputation of two of my closest allies in Real Estate and lost our clients thousands in Earnest Money Deposits for their lack of care. Please do your research and read the truth from their employees. They are only still in business to steel money from their investors, you won't see them next year.