HomeUnion is a US Real Estate Investment Management firm that has pioneered a stock market-like flexibility for the investment of real estate. The company offers an end-to-end comprehensive solution of property selection, acquisition, management, and sales. You invest, we do the rest.
HomeUnion (homeunion.com) has 69 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
homeunion.com
Website
homeunion.com
Category
Investments & Wealth
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 43% of reviews.
Latest
Most recent review: December 2019.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I initially had my doubts. Done some homework. Did cautious planning and now I am a happy and satisfied customer with homeunion. First, it is not forget everything and let HU take care of everything attitude. That wil not work here and for that matter I believe anywhere as well. We have to give some inputs, thoughts and planning from our end to make sure we let them make the correct choice. They will assist you and make sure they do what ever they can. One good thing about them is customer service. Even if they dont have answers, they have always come back with response that is acceptable to me. Jim Moore is good and so do other agents. Will recommend them to my friends any day, anytime and I like to continue doing business with them.
AP
Apur
I own five single family homes with …
I own five single family homes with HomeUnion purchased over the past 2 years. My overall experience has been very good with no major surprises. As with any growing company, there have been some growing pains. However, in every way, I have noticed significant strides and improvements in HomeUnion from better communication, a clearer web portal, and improved follow up. I have also found their management practices to be fair and the employees that I have worked with to be respectful and responsive. What negative reviewers and prospective buyers need to keep in mind is that HomeUnion is not simply a local realty company but is leveraging properties across the country as investment portfolios. They use increasingly refined data to focus on specific properties in specific locations to leverage best returns on investment. This is quite different than having a rental property down the street which you self manage. I think that if you are a professional that wants to step into the real estate investment space, have a “hands off” experience where you don’t need to deal with daily calls from tenants but are still able to monitor progress, build equity, and leverage the bank's money to pay off investment properties, HomeUnion is a great vehicle to achieve that. However, if you are someone that wants to fix the leaking pipes, unclog the stopped up toilets, deal with various tenant complaints directly, or be intimately involved in all day-to-day aspects of property management, HomeUnion may not be for you.
YA
Yash
I have bought couple of rental …
I have bought couple of rental properties through Home Union. Both the properties are cash flow properties. These properties are doing great so far but I have them for less than a year for now. My experience has been amazing with home union so far starting from finding the right property, inspection, closing, rehab and then handing over for asset management. I truly believe in this company and they have the best win-win model for busy professionals who doesn't have enough time to find deal or manage properties on day to day basis but don't mind paying decent fees to this company for taking care of everything for you as they advertise. I truly feel their services are worth of more than their fees. Looking forward to grow along with them.
TA
Todd A.
Great business model run by stand up business people!
I have known the Homeunion team since very early in their journey and have been a customer for a few years. I am a strong advocate for their business model and by way of experience I can say with confidence that this is a stand up organization. When I had an issue on a property in my portfolio, Homeunion stepped up immediately and did right by me without hesitation. I own a property in Houston via HU - without my asking they kept me informed before Hurricane Harvey on prep activities and followed up multiple times after the storm to keep me apprised including final confirmation of no damage to my property. Next step for me with HU will be to purchase a multi-family property now that they have developed this aspect of the business.
Homeunion has earned my trust and endorsement!
PE
peter
Been great for me so far...
I've had a property with HomeUnion for a little over two years and it's met my expectations. I'm a pretty busy professional and I have kids so I didn't want to spend the time researching different markets outside of where I live. So many of my friends have refused to buy rental properties because they're worried about the hassle. This company has made it pretty painless.
As expected, I've had to deal with tenant turnover and some stuff breaking from time to time, but I'm not getting calls in the middle of the night to fix toilets. In fact, I think I got a phone call when I first bought the place and it was undergoing rehab. Besides that, I've gotten a few emails and that's about it.
My goal is to add another property every year or two and eventually live off of the cash flow. I feel like HomeUnion can help me get there.
SR
Sri
Company with people with conscience and heart
I have had bought 2 houses from Home Union. Each and everyone in Home Union is honest and straight . Arnold who I work with as the first step actually advised me to chose another investment , when i was looking for my first rental property, as the one I was choosing was backing into a highway. He could have easily sold me that. But he did not. We had a loss of an appliance within 1st week of renting the first home. Home union worked with me and returned the expense. Bear in mind I did not ask them for refund nor I complained. They did it by themselves. In this era where money and sales is all that matters, honesty and integrity is the mantra of Home Union and the people I have dealt with Arnold, Jeff , Karla,Lisa ,Jorge,Mike,Fred all the people I worked with, are gems. Keep it up . I know the company is going to go public soon , I only pray that the Wall Street does not spoil this company.
AN
Andrew
I learned about Homeunion in the New …
I learned about Homeunion in the New York Times. It specifically discussed how millennials (which I am) are delaying purchasing a home to live in because they are pushing back marriage, delaying having children, and cannot afford a home yet. As a result of this apparent new social order millennials are potentially forgoing future wealth by not purchasing a home as soon as the earlier generations. The article cited a 20 something year old purchasing an investment property through Homeunion. He liked his experience and is generating wealth by the increased value of his home. Since I am from New York where homes are virtually out of reach for any middle class single person I decided to give Homeunion a call to find out more.
I spoke with a nice person name Chris on the phone. I was shooting very pointed questions to him about how this works, what I do, what they do, what’s the cost, how they determined the best investment property, etc. He answered all questions very thoughtfully. Since I never bought a house before, let alone an investment property I am very unfamiliar with this income strategy. Without realizing I was on the phone for an hour.
I did not move forward for two months after that call. It took me this long because I just could not get myself to trust this company with one of the largest outlays of money that I would make in my life. I honestly thought it was a scam until I read other online reviews and discussed rental real estate with some knowledgeable friends of mine. After another phone call with Chris, I proceeded to find a home.
I chose my first home in Atlanta because I sometimes visit and have family there. That was how I weeded out all of the other cities that Homeunion offers across the US. After confirming my selection the seller said I must wait ten days before my bid is even considered because I was an investor. This happened because the home I selected was a foreclosed home and the seller (Fannie Mae) preferred owner-occupied owners over investors. Unfortunately, it fell through because they found someone willing to live in it. In retrospect I wish Homeunion would have told me it was a foreclosure on the website.
Now determined to have an investment property, I quickly found another home in Atlanta the following week. Homeunion gave me a lot of documents to read through. The signing process was all done online making my life easier. I had to sign a power of attorney document giving permission for the attorney to bid on the house in a specified range. After some negotiations we came to an agreement with the seller to buy the house for $100,000. FYI: This is a fraction of what homes are going for in New York City.
I kept in constant communication with Chris throughout the bidding process, but after the accepted offer I began communicating with Lisa who is the Transaction Coordinator at Homeunion. She gave me more agreements to sign and information to go further. Again, since this was my first house I really appreciated the constant communications about what to do. She recommended that I go through Homeunion Lending to get a mortgage for my home and then I would not have to worry about all the little things about getting a mortgage; she would handle all of it. However, I ended up deciding to go with an outside bank; it was cheaper. This made my life a little harder, but I always appreciate a challenge. I learned so much about how mortgages work!
While my mortgage application was going through I started discussing the rehab work with Lisa. The inspection report stated more problems with the home than I expected. The rehab estimate from the contractors they hired came in at a whopping $20,000! I was shocked because the sample homes on Homeunion’s website stated their rehab costs at a much lower number. Thus, I had a conference call with Lisa and the management team on the ground in Atlanta. They told me to not worry, the seller would most likely fix the big repairs that represented a third of the cost and they were correct. I then instructed them to not install fencing and to not replace the furnace. That brought the costs down to a more reasonable $6,000. I was very pleased with this process.
After my mortgage closed the rehab commenced a week and half later. They finished in three weeks and began marketing. My house was tenanted in eight days! Three months after the close I now have positive cash flow! Amazing! I now communicate with Jeff who is the client services coordinator.
Key Takeaways Here:
Things I liked:
1. The constant communication. I was not familiar with investing in property at all and they helped throughout the entire time.
2. They handled the contracts, rehab, tenant marketing, and tenant relations flawlessly.
3. The website is fantastic. Everything is organized well and I can keep up with everything about the home.
4. I really liked the income and wealth projection calculator on the website.
5. Great managers and coordinators. They know what they are doing.
Things that can be improved:
1. The team on the ground in Atlanta forgot to include a refrigerator in the rehab estimate. I had to ask them don’t I need a refrigerator?
2. Displaying all fees related to the home. I was not aware of a Homeunion oversight fee of the rehab until I received the estimate. It is possible that I may have missed this.
3. Depositing my rental income sooner in my bank account. Right now it takes a month. For example: my May 1st rental income was deposited on May 31st.
Nothing in life is perfect so I must give it up to this company for doing a great job. I hope this helps the next investor.
JE
Jerome
This service is a great system and I …
This service is a great system and I own the house. You aren't stuck in any contract so you aren't stuck to anything. Try it and it wirks