HomesupplyReviews of homesupply.com

I placed an order 8/5/20 for several items. I received a partial delivery. I opened a claim a couple of weeks later because I still didn't receive the rest of my order. I called them and was told my order would ship the following week. It did not. My 9/5/20 shipment date came and went, so I called them back on 9/18. I demanded a refund for the items I did not receive. Supposedly they processed a refund...we'll see. I was advised the membership fee would continue for three months, as per their policy. How can you continue to charge me a membership fee when you don't even send me my items! I called the bank, who resolved the matter and I was immediately credited my September membership fee back. If they try to charge me for October, I will just do the same thing. Very bad business practices on their part.

Same as other reviews. I opened an account and the first month they sent me product. They continue to charge my credit card but have sent me NOTHING. I cannot get into my account on their website. I've written company twice with no response. I called and cannot reach anyone. I'm calling my credit card company today because I think this is a SCAM.

Scam!! I ordered over a month and a half ago they charged my full cart and I only got two of my items compared to the 10 that I ordered. Then the next month they charged me for 1 item with 15 shipping fee, then a separate order with two things in it and another 15 shipping charge. Guess what still haven’t received any of it. Tried signing into my account and they said my account doesn’t exist.

I did not allow Home Supply to steal my money. I actually got someone to respond by e-mail AFTER they saw that I posted them on FACEBOOK! I took my time and harassed them by phone, email and every singe Social Network on Earth. I have a large Platform in my area by being a Musician in this area. I told every single Minister that I am associated with to warn their Congregation and they did. I set Twitter on three alarm fire blasting Home Supply. Then posted fliers in our local stores. RUN from this company. They sent my money back to my account and I changed the account so that they won't do their "recurring" thing.

WORST COMPANY EVER! YOUR ORDERS TAKE OVER A MONTH YES YOU HEARD ME OVER A MONTH TO EVEN PROCESS WHEN YOU EMAIL THEM THE COMPANY NO RESPONSE EVER THEY DONT CARE ABOUT YOU AS A CUSTOMER NOR ABOUT YOUR ORDER OR THE FACT THAT YOU HAVEN'T EVEN RECIEVED YOUR ORDER PROBABLY THINGS YOU NEED ON A DAILY BASIS AND HAVE RAN OUT OR RUNNING LOW ITS LIKE NO ONE CARES IF I COULD GIVE THEM A ZERO STARS I WOULD. MAYBE YOU GUYS COULD FIND SOME OF YOUR ITEMS YOU NEED ELSEWHERE I KNOW THEY SAY THEY CARRY CERTAIN ITEMS ON THEIR WEBSITE BUT WITH ALL THIS IF YOU WANT TO GO THREW THAT THIS ISN'T A CONVIENCE THAT THEY SELL STUFF FOR YOUR HOME IF YOU HAVE TO GO THREW ALL THIS. THERE GOING TO GO OUT OF BUSINESS IF PEOPLE DONT SHOP HERE AND THEY KEEP CONTINUING TO DO WHAT THEY DO I GUARANTEE IT LOL. THEY NEED TO HURRY UP ON CUSTOMERS ORDERS AND GET THEIR ORDERS TO THEM FASTER ITS NOT RAINING ITS JUST SUNSHINE DAY IN DAY OUT SO THERE SHOULD BE NO PROBLEM. DONT SHOP HERE IF YOU CAN SO YOU WONT HAVE TO GO THREW THE HASSLE IM GOING THREW AND BESIDES THEY HAVE MY MONEY FOR MY ORDER THAT STILL HASN'T GOT HERE AND ITS BEEN A MONTH SO YEAH IM STUCK IM SCREWED

BIG FRAUD. DO NOT ORDER FROM THESE CRIMINALS BBB PLEASE SHUT THEM DOWN Order a month a half ago. Received a third of the order, emailed and called every day. NOBODY returns calls, or emails.

Ordered a cotton candy maker from them. They sent an order received email and it noted that when the item was shipped then an email saying item shipped would be sent to me. After a week or so, I followed up on the shop app that it required me purchase through, it showed a tracking number for a package that was sent to my billing address instead of the shipping address I gave. I do not live at my billing address anymore, but contacted who currently does and there never was a package on the date it was supposedly delivered. Flat out fraud. BUYER BEWARE!

Same as the other reviews here. Placed an order and paid in full over 5 weeks ago for an item that was supposedly ‘in stock’. I emailed and received a response saying ‘there’s no telling’ when I might receive my order. Ridiculous.