HomesupplyReviews of homesupply.com

SCAMMMMMMMMM!!!!!!!!!!!!!!!!! I was excited to see that they had Lysol because I could not find it anywhere! Went ahead and took a gamble and got my first supply which was great! My hubby signed up because we wanted to stock up!!!!! He got his first supply as well. This was in June! No shipments for July, August or Sept but we were both charged. $150 plus dollars between both of us!!!!!!!! Also every month was a different charge (off by a couple dollars) I called my bank and put a stop payment which they did and also issued me a credit. Side note, I tried emailing and calling Home Supply NUMEROUS times with absolutely no response before I reached out to the bank! I didn’t take immediate action because they did say the product was backordered but come on after three months of waiting and being charged?????!!!! So now it’s October and would you believe they charged our cards again!!!!!! The bank said once it’s a different amount than the amount they put a stop payment on, it can clear my account 🤬🤬🤬🤬 and that it did! So now I cancelled my card all together and they are sending me a new card!!!!! Yea try charging me again HOME SUPPLY!!!!!!!!! I know this is a long review but PLEASE DO NOT order from this company! COMPLETE FRAUD!!!!! I wish i had did my due diligence and researched them before giving them my debit card info!!!!!!

This company tries to "have their cake and eat it too." I only need one product--Lysol disinfectant wipes. I understand we are in a pandemic and this product is hard to find. They charge a hefty price, plus monthly membership fees on top of that. When I signed up for two cannisters a month, I got the first months wipes lightning fast. Now, for the last two months, all I get are promises that eventually my second (and third) monthly tubes will be mailed eventually AND after requesting that they cancel my membership, they apparently still have not. The fact that it only took a week to get the first month's suggests that they have a large stock on hand to bait new members, but then all you get is a stall.

I have had the WORSE experience with Home Supply they TOOK MONEY OUT OF MY ACCOUNT FOR 2 MONTHS WITHOUT MY PERMISSION I AM VERY ANGRY, THEY SAID THEY PUT IT BACK BUT DIDN'T STILL DEALING WITH ISSUE

Ordered in July! My full order has still not shipped! I have gotten bits and pieces. They do not answer the phone and they auto shipped something and charged me $9.99 to ship 1 $4.99 item. Terrible service. They will not acknowledge any of my emails requesting my product or credits. Do not buy from them!!!

Bad Company don’t answer the phone bill you for merchandise you don’t see!!!

I would give them 0 stars if I could! TERRIBLE customer service!! They charge a $30 “super heavy shipping fee” which is more than the actual item. They charged me for an Lysol spray that’s been on back order and when I called today the rep said she’d put me on a “ship now” list. Why charge for an item you don’t even have in stock?

A SCAM! Stay away! Kept getting billed, NEVER received a product. Nobody answers in customer service, and you CANNOT cancel on the website. STAY AWAY. I had to block them from charging with the credit card services.

I ordered Lysol spray and when it came it had spilled out of the bag. I emailed and called soo many times with no luck someone by the name of Valerie had finally responded back to me weeks or days later. She asked me to provide pictures for a refund which I did and she did not reply I called and the representative was of no help. I wouldn’t order from here anymore it’s a complete joke extremely poor customer service.