Like everyone else, I ordered products and never recieved. I contacted over and over with no response, so I disputed the transaction with my bank as items paid but never recieved. I also reported them to the Federal Trade Comission. They seem to have a history of charging you, but not being able to ever fulfill the order. Stay away and find a truly legitimate company. This is not one of them.
AL
Alex
Avoid: Not a scam, I think, just incompetent
I bought about $70 dollars worth of items in mid August, and received probably about $40 within a week-items like dish soap, some soap, so not hard to find items. I had signed up for a subscription, because they had clorox! That would be good to have once a month. Having emailed and called multiple times and received no answer, I cancelled the card I'd paid for subscriptions with, so the next payment didn't go through.
However, I then received an email saying it had been paid. I have checked the card I gave them, and all my other cards, and there were no payments to Home Supply. I emailed them and said I wouldn't return any items I received from this payment, and got an email back saying it had been cancelled. However, I still received a clorox a week later. I am taking this in lieu of the one I should have received in August.
I think it's not a scam, but just understaffed and not updating the website properly with the availability. However, that doesn't stop the fact that once you've paid, you almost certainly won't get your money back and as there is no option to cancel your subscription through the website, will have to cancel your card to stop being charged. AVOID.
GB
GB
Scam company!!! Do not purchase.
I ordered 3 bottles of Clorox disinfectant spray on August 11th. Due to the pandemic, they let me know that everything was back ordered, which I understand. It is now September 29th, and I have only received one bottle of the spray, with no update on my order at all. I reached out to the company via email and phone and no one has responded to me and I STILL haven’t received the rest of my order. I am now disputing the charge with my bank, and they assured me I would be refunded. This company is absolutely horrible.
CB
customer B.
I’ve ordered products...nothing but an…
I’ve ordered products...nothing but an empty box arrived. Have not received my reimbursement! They take your money and don’t deliver! They do not answer emails!!!! Bottom line...they steal!!!
PA
Panda
DO NOT buy from this supplier
DO NOT buy from this supplier! You will not receive your product or see your money!
Total rip off/scam
KN
Kevin N.
I am surprised that this company has…
I am surprised that this company has not shut down.. they take your money and not sending you the products, and not refund...
GG
Grant G.
TOTAL SCAM
TOTAL SCAM. IDENTICAL EXPERIENCE TO OTHER REVIEWERS. THEY TRICK YOU INTO SIGNING UP FOR SUBSCRIPTION. BEWARE. THE CUSTOMER SERVICE LINE DOES NOT ANSWER THE PHONE.
MH
Morgan H.
This website is not good for anybody
This website is not good for anybody. Do not order anything from this website. They constantly take money out of your account and do not send you your items. I have been waiting for 2 months. They are very unprofessional and rude. I have called several times about unsubscribing from them and they constantly tell me the same thing. They say they will call me back and they do not. I been waiting on their call as well for about a month. They are BAD FOR BUSINESS. Take your business else where because this is not it.