Bruce
It took very long to get the ice maker…
It took very long to get the ice maker shipped.

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Home Outlet Direct (homeoutletdirect.com) has 135 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Bruce
It took very long to get the ice maker shipped.
Claire
Company was great- however shipping time was not accurate. Took an additional 3 weeks from what we were told to receive our appliances.
Gary J.
So we had problems getting this stuff The appliance package I bought and after some due diligence by the manager and the team they took care of it they made things right even though it wasn't their fault they stepped up and did the right thing and made sure I finally got my appliances that was taken forever from Thor so hats off to the manager and the people there at the office that did the right thing so happy with Holly took care of the situation
Response from Home Outlet DirectJan 20, 2026
Thank you for taking the time to share your experience. We’re glad to hear that you were ultimately able to receive your appliances and that you’re happy with them now. While delays like this are never ideal, we truly appreciate your patience throughout the process. Our team always aims to step in, advocate for our customers, and make things right when challenges come up. Thank you again for your understanding and for choosing us.
Mitchell
Functions great looks great getting a lot of positive comments