Homelement StoresReviews of homelement.com

I had never heard of Homelement prior to ordering so was a bit hesitant but I was able to find the furniture that I wanted that was out of stock other places so I took a chance and glad I did. The service was very good overall. I wish that a full service shipping/delivery option was available to people outside of NJ as that's a service I value. The only "complaint" I have is that I was not contacted to set up delivery as is noted in the confirmation. I hadn't heard anything about delivery so I finally called only to be notified that it was being delivered that very day!! This was a problem because I needed to have help to get the items into my condo and up the stairs and this help had to be scheduled in advance once I had set up my delivery date/time. So, I had no help arranged and had to call the delivery service and talk to them about paying to have the items brought in, which I was able to do. As noted, it would have been much easier to just have this option in the first place. Also, I travel frequently so it's lucky I was home when delivered but had I been out of town, what would have happened? It's important for something like this that the delivery be scheduled by calling the purchaser as is noted in the confirmation e-mail received. All that said, the delivery customer person I spoke with was very helpful and apologetic that the procedures hadn't been followed. The furniture itself is beautiful and sturdy and I'm very happy with it. I would definitely order from Homelements again.

The company was great, the furniture was better than I expected, the dressers have some flaws, but nothing I can't live with. I would recommend them.

The bed we ordered with delivered in a very timely manor. The bed is of excellent quality ie very sound and a beautiful fit in our guest bedroom! We love it and would highly recommend this company!

We like our bed that we purchased through Home Element -- it's a good product, and relatively easy to set up. The shipping process was not good. I had difficulty knowing when the delivery would happen but was told that I needed to be on site for the delivery to immediately evaluate both the packing and the product. Additionally, the boxes the bed pieces were packed in were quite damaged (several large holes about one foot across) and so I wondered if this would affect the product. Fortunately, it did not but I could see that this might easily happen in another delivery. I also read through the instructions should the product be bad and it looked like a costly deliberation (which fortunately I did not have to do) both in terms of time as well as costs.

I ordered 8 office chairs. All of the chairs came in a timely manner, but one chair was damaged. I contacted the company, filled out there damage report, sent in pictures and they sent a replacement right away. Placed another order for a draft chair, came in a timely manner with no issues. Would highly recommend this company to anyone.

I searched the internet for a certain coffee and end table set. Every site wanted more for the same set. This site saved $60 for me and the quality is fantastic! I love my living room now!! I had no problems with shipping and no damage to my furniture. I don't believe that you can go wrong with Homelement!

I was little skeptic about the store initially as I haven't heard it before. I ordered Cindrella Canopy bed set for my daughter and I was told it will take 3-4 weeks to deliver the product during our initial call. To my surprise I received the items in a week and all the items arrived in good condition. Moreover the quality of the furniture is excellent. Overall I am very happy with my purchase with Home Element.

I bought a bedroom set and several other items and I love everything. Their customer service was very helpful and courteous. I would recommend them to anyone.