Home InsteadReviews of homeinstead.com

Home instead in the north cork area I recommend that no one takes up employment here the office staff give a false representation of the company , they lie , you will only get hours if they like you , if you do something they don’t like or speak up for yourself you are punished in your roster , communication between health care assistants and the office is terrible they will contact you when they need something but when you need something you mightn’t hear from them for a week or so , some HCA are not capable of there job so when you do a double up shift you are practically doing all the work yourself which is unsafe for clients and carers , they sometimes send 1 carer for a 2 carers job and expect someone in the family to help you even though they are not qualified carer again leaving the client and carer in danger , the mileage with home instead is so bad you could work 2 weeks and personally spend over 100€ on fuel and only given 14€ mileage allowance every 2 weeks AGAIN I DO NOT RECOMMEND HOME INSTEAD NORTH CORK FOR EMPLOYMENT IF YOU WANT TO ENJOY YOUR JOB

Homeinstead Brentwood owned by claire.willoughbyat A terrific branch of the Homeinstead franchise group I can totally recommend working for them as a carer. I was very happy with kim.evansat as my manager. Any clients out there needing a live in or domiciliary carer send them an email you won't regret it.

My mother is supported by Home Instead. Although she was initially reluctant to agree that she needed care, she is now very happy and looks forward to her visits. Her carers are kind and supportive, and generally keep good notes which helps me to keep an eye on what is happening with her (she has dementia so is not able to tell me much about what has happened). The relatively new management has been excellent, and I have been listened to and concerns responded to quickly

Unreliable, terrible caregivers and bad billing system. My caregiver was the nightmare from hell. They don't vet their staff very well. She was bi-polar and a jeckl Hyde. I wouldn't recommend them to anyone. Ok that's not fair. I had some very good caregivers with them. It was just the last one that was so bad. Not sure why I kept her as long as I did. Had her from abt March thru September.

I applied to work for Home Instead 4.5 years ago and was due to start training but unfortunately my daughter became critically ill. I then reapplied a year later and was due to start training again, but my stepdaughter was killed in a car accident, my daughter was very close to her, as was I, so again I couldn’t do much for over a year as it impacted our everyday life. I went back again, ready to start training and then my puppy had a season. I was honest and as I have no family members that can come into the house to let my dog out, I explained my circumstances and have just gone back again. Becky told me that the manager has concerns about me because of my daughter’s health conditions and also as I’ve cancelled past training. I’m sorry but everyone has **** in their lives and Becky told me that she’d been off for three months …… but that’s ok apparently

I spent five months chasing a refund for a no show by this company. The care for my mother was respite so only provided while I was on holiday. She seemed satisfied with the care but obviously I didn’t see it because I was away. Eventually when I rang to ask for more respite care they booked it in and said they would ring me next day for payment. No one got back to me so I rang them to pay and was told the manager had decided they weren’t doing short term respite anymore! What happened to giving two month’s notice before any changes are made? I went on the website and what’s the first thing that comes up? “We do respite”! I think I was singled out as an awkward customer. I got my mother to write asking for confirmation in writing that the service was withdrawn before she paid another admin fee elsewhere. Unsurprisingly we heard absolutely nothing. The company I use now e-mailed me a rota with who was coming when. What a difference from being abroad to be rung and told the carers haven’t turned up. I’ve read a lot of the good reviews and wonder whether this company varies from branch to branch around the country?

Beware of the fake prophets. Especially in West/North Norfolk.

I am glad to work for Home Instead. Really nice people work there. I have 24/7 support. If I need training, Home Instead provide it. Everyone is nice, kind and willing to help. I am fully satisfied with work conditions and attitude of colleagues, office and managers. 🌺🌞