HoMedicsReviews of homedics.com

Ordered a seat cushion. Website said on sale for $29.99 plus shipping and Tax. filled in my info, pressed place order and got a message saying could not complete order, pressed place order again and it worked BUT what I didn't see OR know was that the price went back to $74.99 and I paid $103 and change instead of $54 and change. The company said they would not change the price back. Very disappointed and I would use Homedics again.

I purchased a Homedics Humidifier for my home. When I went to use it for the first time, it leaked all over the place. The valve on the tank was defective. I called them, they sent me a FedEx label on Dec 18. I dropped it at a FedEx facility on Dec 20. According to the tracking, it made it to a FedEx facility near the warehouse on Dec 26 and then the tracking stopped. Totally a FedEx problem but when I called Homedics today, they do not have it in their system as being received and they are REFUSING to send me the replacement. They are now telling me that it could take 4 weeks for them to receive the return. That is ridiculous!! They never told me that it would take that long because I would have opted to return it to the store to get my money back. Additionally, they admitted that FedEx doesn't always update their tracking. Um, if you know that, why are you using them?????? Now I am out my money and a humidifier!!! They can absolutely see in their system that I did drop it at FedEx and when I dropped it at FedEx. I used they label that they provided. The correct thing would have been for them to send me the replacement anyway. I will do everything in my power to never give them another penny! By the time I get the humidifer, IF I EVER GET IT, it will be spring and not needed anymore.

Very Bad experience. The product already paid has been delivered to a wrong and to me unknown adress. I cotacted the customer Service last tuesday. No reaction. I have to say never again hoemdics

I ordered a massage chair and footbath. It went on clearance at $100 cheaper that same day. They said they wouldn't honor the sale price so I ordered another at the sale price and would return the more expensive ones. They never returned my calls or emails. I mailed it on December 12th fed ex and asked the 26th if they received it. They said they received the chair but not the footbath I said process the chair return and got no response. So I had to call back at 40 min on hold, the woman sounded like she hated me and her job, she said my refund wouldn't be processed for 2-4 weeks. This has to be a joke!!!! Never again will I buy from them which us sad because I did like their products.

I purchased a humidifier in May of 2016 and absolutely LOVE it, however, for some reason it completely stopped working no matter what trouble shooting I did. I contacted customer service because of the two year warranty on a Monday and by Friday of a holiday week I had my replacement. Their customer service was exceptional and the fact that they stood behind their warranty so readily was outstanding. I spoke with an actual person and am very pleased. Give their products a try and be sure to register them.

I signed up for a 30% off site-wide coupon, giving my email and phone number (both were required). I was then told that the item I wanted to buy was not included. This was not stipulated in the initial offer, and was only in the small print I received after I gave Homedics my person information. I would consider this to be a fraudulent practice. Since then I have received lots of spam from Homedics. The whole situation is frustrating. I feel lied to and taken advantage of. Don't trust this company.

Last time I but anything from homedics. It's the pgm-au-1000 pro massager $300. Just over a year old not often used. Stopped working motor smoking massage attachment doesn't move

I got a Homedics air purifier. My son paid $329 for this thing, it lasted for eight months I called the company, which is the worst company I’ve ever dealt with, they said I had to purchase a $32 box to get it to ship back why do I have to pay for a box? It’s not my product that broke I said you’re not gonna stand behind your product. The lady said no I’m sorry we don’t do that. You’re kidding me. Don’t buy from this company they don’t stand behind their products.