HoMedics is the leading global manufacturer of home massage, relaxation, and wellness products.
HoMedics (homedics.com) has 61 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Lucy D.
I've ordered from them and I am unable to make contact. I have ordered a heated back massage seat, and it said that I will be texted with a delivery/tracking code within 3 working days. I have not. It's now been over 2 weeks and its been shipped with no tracking number or code. No one has wanted to assist me and I do not know where it is. It's not great service. Waste of £100.
Maureen E. G.
I have enjoyed the actual Homedics Air Purifier purchased at Costco several years ago, but getting a filter refill has been a nightmare, due to their extremely poor customer service. You're only allowed to order online, so after waiting 25 minutes for customer service, I had to try that without any matching product number. The one I got didn't fit, so I sent an email (never replied beyond initial form acknowledgement letter) and tried calling again. Left my number to get return call (never returned) then called again, waiting 20 minutes for a robotic-sounding agent to finally get the correct filter to look for, again online only, snd instruction for returning the first one...which I have to pay for return. Customer service needs a serious upgrade!
