HoMedicsReviews of homedics.com

Very poor single response from customer support without any further response. Product didn't last more than a year.

Bought Homedics Foot Spa online from Chemist Warehouse. Bubble functions poorly and only on left foot and heating near useless. Sent email to Homedics on day received, got auto acknowledgement then nothing. Sent two more emails, no response. Chemist Warehouse contacted not interested. Put 1 * review on their web site and almost immediately got a response saying they couldn't find my emails! Sent them proof of purchase and was then told they would send mailing labels to return product and replace it. I then had to confirm my address and then nothing after 3 weeks and 3 follow up emails. DO NOT BUY THIS PRODUCT

Terrible support. The product I ordered stopped working after a few weeks. I’ve been emailing back and forth with support for 2 months and still have not received a replacement or refund. Instead I’ve been asked to jump through multiple hoops with delays of a week or more before hearing back. The support is pathetic and the product quality is terrible. Scammers!

I received a defective product and customer service has ignored all my messages and not resolved the issue (going on a month and counting now). Emails ignored, phone # unreachable (says “user busy” every time and cant get through), social media ignores messages as well.

I will preface by saying that Homedics has some great products, however when issues arise with the products the customer service is non-existent. I had a product arrive damaged and contacted them immediately upon receipt, it is going on 2 months and they have yet to respond or resolve the issue. Horrible and would not recomend.

Customer service is virtually non existent very along to respond

The massager broke after 10 months and they refused to replace it with their warranty by using a loophole.

The battery stopped working after not being used for a while. Plus battery is irreplaceable so we have to throw the whole thing away. Really disappointed with the massage gun.