homedesignoutletcenter.comReviews of homedesignoutletcenter.com

very helpful and knowledgeable customer service. Communication and shipping were always on time and they were able to accommodate us on a specific delivery date. Thank you!

My husband and I recently visited a Home Design Outlet to purchase a vanity. We took our time and weighed all our options, and the staff were very patient as we asked for details on several models. Everyone was very patient as we asked lots of questions and even saw some models in the warehouse. We ultimately chose a design and picked up our vanity from the warehouse. Highly recommended!

Haven't received item yet in timely fashion

Order mix-up (my fault)...they handled beautifully

When placing an order online the website should state the actual ETA not tell you that an item is in stock with an eta that is 3-5 business days out, only to call you once you place an order to try to sell you a different item because the item you wanted is on back-order for another two weeks. If an item is on back-order the website should state that. Instead, the website states "in stock".

From what he moment you walk in to the final stages of your project they are there to help with a smile. Issues are resolved without greed and taken care of immediately. We just finished our master bath and we bought our vanity, counter fixture from them and will defintely buy from them when we the rest of our baths.

My wife and I went to the showroom in Secaucus, NJ to look for a bathroom vanity. We found one we liked and placed the order. We also paid in full. They infromed us that they would hold the vanity at their location until we called them to have them deliver it. We received a call about two weeks later that it was in with the marble countertop. We weren't able to have it delivered yet, so it remained at the Secaucus location. When we called to have them deliver it, they told us that the countertop was damaged slightly and had to be reordered. They said it would take 6-8 weeks to get the new countertop to them. The woman also said that they JUST discovered the damaged vanity that week. No one called to notify us about this. This also means they had the vanity in their possession for several weeks and never checked to make sure it wasn't damaged. I personally think they sold the vanity and ordered us a new one and hoped we wouldn't need it until the new one came in. On the phone, the woman changed the story from slightly damaged to extremely damaged. They also told us they did not open boxes to check merchandise because they don't want customers to think that the product was used which is why they didn't discover it until that week. How does that makes sense? If you are going to check the merchandise eventually, why does it matter WHEN it's opened. This should be the first thing that they do when they receive a new order. They are unprofessional and do no care about their customers. They will do anything to make money.

I came over last weekend with my husband to purchase a bathroom vanity. This place was recommended to me by neighbors who had shopped here. From the moment I stepped in, all the staff had a huge smile on their faces ready to help me with my purchase. I felt a positive vibe shopping there. Aside from their excellent service, I was amazed with the pricing and quality of the furnitures they had in stock. I really shopped around online for this piece but I wanted to see the products in person. I ended getting my entire bathroom done at their store thanks to the lovely sales people who helped me out with design of my bathroom. Anyways I could not be happier with my decision to come here. I recommend this place a visit if you are remodeling. Thanks much home design!