HomedekkReviews of homedekk.com

The product is very ok, beautiful and well packed. However, it costed me 30 euros more because of import taxes since the product comes from China. So ok but expensive because of these supplements!

The cost of lightning 10 eur max. It came without boxes, without any instructions, just wrapped up to paper. For this money it is disaster what they sent. Don't buy anything over there. Update: they dont return your money. Excuses, please wait, and nothing. And all is sent from China. Your could buy it from aliexpress but cheaper if you want to try.

The quality is miserable! I am absolutely disappointed as the lamps were super expensive. It is the cheapest china stuff. I havent seen such a bad quality before. And now they offer no return.

The shipping may not be free as advertised as the products are send from China and it may be necessary to pay import tax and VAT. Same products can be purchased from Aliexpress for half the price. I ordered two Kaelen lights. These look extremely cheaply (one would say it is worth 10 EUR max, not 140 EUR ) made and of a terrible quality. Arrived without manual, specifications, proper box and installation instructions. It is made by unknown manufacturer. Homedekk makes it very difficult to send it back and get a refund. After a few days I still have no information how to send the products back. I feel scammed.

Please note that the products come from China and can take more than one month to be delivered. Please also note that you can pay customs fees upon receipt of your order but you can ask for a refund. I had experienced some issues with my order (lights missing and base attached to the ceiling different from the website). Notwithstanding the reactivity of the client service and the effort made by the brand to resolve the issues faced, the final look of the lights once installed is not the same as on the website (less beautiful and less dense). Please be careful about that. I will not order on this website again.

I do not recommend! When returning the product, they kept 30% of the amount, which was about €117! I have never encountered such an approach from an online store before, and I am extremely disappointed—both with the products and their customer service.

It’s shipping from China, I had to pay a import tax.

I have bought two ceiling lights from homedekk expect higher qulaity for such money. It's definitely not a "Affordable Luxury" how it's mentioned on their website. I was able to find the same lamp ATRIA on amazon two times cheaper then on Homedekk. It's worth to mention that was able to return my orders and get a refund, but unfortunately has to spend ~ 40$ for sending these products back to China.