KIM
Slow to ship
Placed order of tile on a Thursday. It didn’t ship until following Tuesday.
Response from HomeDecor AZAug 10, 2018
Hi Kim, Thank you for your order and feedback. I apologize for the delay you have experienced. We try to process all orders within 1-2 business days. However, under special cases, there might be delays. Since the tiles you ordered were on a low count, we had to physically confirm the amount. This helps us ensure the correct quantity to be shipped to you. In the future, we will do our best to speed up this process and get the tiles shipped right away. Thank you, Cindy