HomeDecor AZReviews of homedecoraz.com

Said tile was in stock but later said it was on indefinite back order so don’t rely on in stock notification on item when ordering.

I was informed product was not available and was not given an option to wait for the product to be shipped at a later time. Order was canceled and was informed they don’t have product. I wish the website would show the status that the product was unavailable before accepting the order. They have refunded all the amount paid. No issues here on that aspect.

No on ever answers the phone or calls back. Definitely not a 24/7 customer service line. Finally got through to someone calling their local phone number versus the Toll Free number. That person did help us but I couldn't even find out if the product we needed was available until I actually ordered it.

Item back-ordered. Vendor should not charge Credit Card until item ships.

Having trouble returning tile... VERY EXPENSIVE to return ;(

Tile listed as in-stock on website. Will still take almost three weeks to get here. In-stock is likely a lie. Good prices, but don't order if you are even remotely in a hurry. Customer service was polite and helpful to move the shipping up a day or two, but it's already way too late.