Erica
Very nice and pleasant customer service.
I had a concern with my order and they were so pleasant to address my concern and got back to me in a timely manner it was a Very nice and pleasant customer service.

Homedecoraz.com was designed to provide people with a great Online shopping experience when purchasing quality products for their home decor projects. Its selection of products are carefully curated by its founder and team of home décor experts. From several brands of floor and wall tiles, lighting and faucets, HomeDecorAZ.com has expanded its product offerings to include bathroom vanities, bath tubs, and accessory products like knobs, handles, and hardware. The company is continuing to add more home decor products to become a one-stop shop for interior designers, builders, and DIY enthusiasts.
HomeDecor AZ (homedecoraz.com) has 351 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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351 approved reviews, newest moderated first
Erica
I had a concern with my order and they were so pleasant to address my concern and got back to me in a timely manner it was a Very nice and pleasant customer service.
Laura
The tile I ordered was out of stock. I wish they had that information before the order went through, but they let me know the next day and refunded the order quickly.
David
Was very happy with response time and products.
Laura
My tiles arrived quickly, undamaged and were competitively priced. Couldn't ask for more.
christopher
Super fast processing and shipping. I ordered on Monday, and it showed up on Thursday. I live in Colorado and they ship from PA.
Brant
Great value, and allows returns even the product i ordered, though i won't be returning any product
Martin
Having trouble returning tile... VERY EXPENSIVE to return ;(
Response from HomeDecor AZSep 5, 2019
Hi Martin, Thank you for your feedback. We agree tiles can be expensive to ship due to their weight. However, we also provide customers with the option to return tiles using our shipping labels at a discounted price. If you are interested, please reach out to us at [email protected], and we will be happy to help you. Regards, Cindy
Jeremy
I ordered an expensive backsplash of tile and only had one profile piece broken out of a 16 box shipment! I called and they immediately shipped me a replacement tile at no cost. Then I shorted my order and had to make 2 subsequent orders to make up for design changes. Every order was delivered in less than the scheduled time and without issue! I highly recommend ordering from them and will definitely order again!