Lydia
It won’t let me take the course
It won’t let me take the course. I purchased it and entered in all my state licenses. It says one of them is incorrect- the license number is correct, and it can be verified in good standing online on the license verification. It will not let me continue to the course without all valid licenses. I have been communicating with the help support and still they have not solved the issue. It’s been over a week now.
Response from HomeCEUFeb 20, 2025
Hello, Lydia, thank you for reaching out. We have taken a look at your account, and there was a system glitch on the account with the license input and we have taken steps to adjust your account - which should be working now. We will have one of our customer service agents email you shortly with further information, so please keep an eye out for that. If there is anything the team can do to assist, please do not hesitate to call us at 800-554-2387 and let us know. Thanks for trusting HomeCEU with your CE needs, and have a great day!



