HomeCEUReviews of homeceuconnection.com

Response from HomeCEUOct 8, 2026

Thank you for sharing your feedback! We sincerely apologize for the frustration and confusion surrounding the state licensure requirement. We’d like to clarify that California athletic trainers can use national BOC certification (BOC AP#: JA4008164) in place of a state license number. We appreciate you bringing this to our attention, as your feedback helps us identify opportunities to make our requirements clearer and the learning experience smoother. Thank you for choosing HomeCEU for your CE!

Response from HomeCEUJun 17, 2026

Thank you for your feedback. We’re sorry for the frustration you've experienced with accessing your account. We understand how disappointing this can be after purchasing an unlimited membership. Our goal is to make learning as simple and accessible as possible, and we'd like the opportunity to help resolve these issues. I have sent your information to our customer service team. If you need any further assistance, please reach out!

Response from HomeCEUMay 8, 2026

Thank you for your feedback. We’re sorry the course did not meet your expectations. While the ethics content covers broader healthcare topics like HIPAA and professional standards, we understand you were looking for material more specific to Michigan massage therapy. Feedback like yours helps us identify areas where we can improve both the relevance of the material and the learning experience itself. If you’d like, please reach out to our support team at 800-554-2387, so we can review your situation directly and help find a course option that may better fit your licensing needs.

Response from HomeCEUApr 9, 2026

Thank you for your feedback—we’re glad you enjoyed the course. We sincerely apologize for the issue with the course number and the delay in our response. That’s not the experience we aim to provide. We’re looking into this right away and will follow up with you as soon as possible to get this resolved. Thank you for your patience!

Response from HomeCEUMar 12, 2026

Thanks for the feedback. I’m sorry the experience felt a bit off. We do have a live Q&A session after the class where attendees can ask questions. We are glad the course information was helpful, though I understand wanting more depth. I appreciate you sharing your thoughts and will definitely pass the feedback along so we can keep improving the experience. 🙂

Response from HomeCEUFeb 18, 2026

Thank you for bringing this to our attention. I’m sorry to hear that the licensure prompts and repeated warnings created confusion during your exam experience.   While we understand that you are working under your Board of Certification (BOC) credential, our system requires the selection of a state licensure because certified athletic trainers must practice under a state regulatory board, even when holding a national BOC certification. The state selection helps ensure that course content and compliance requirements align with applicable state regulations. We appreciate your feedback regarding the messaging and will share it with our team to review whether the warnings can be clarified to prevent confusion for BOC-certified professionals. Please let us know if you need assistance updating your licensure information.

Response from HomeCEUJan 16, 2026

Good morning Joshua. After reviewing your account I noticed the problem. In your profile, your license was listed as a "non-clinical" license rather than an ATC. The system will only present to you the courses that you have an identified license type for in the system. I have updated your account to include an ATC license and verified that the full set of courses is now available for you. Should you have any additional questions please let us know at 800-554-2387. I will also have one of our service reps reach out to you today. Thanks for trusting HomeCEU with your CE needs!

Response from HomeCEUDec 5, 2025

Thank you for your feedback, Jeff. We understand that 70 questions can feel like a lot. Our test is designed this way to provide the most accurate and helpful results, but we’re sorry it wasn’t the experience you expected. But I have passed this information on to our content team to further look into. If there’s anything we can clarify or support you with, we’re here to help.