HomebelloReviews of homebello.com

I would give this retailer zero stars. Stay well away, they are a con. I bought a light fitting based on images on their website. The product arrived weeks later (no where did it say it was being made and shipped from China) and it was nothing like the image - really poor quality materials and finishing. I’ve since found out that the pictures they used on their website actually belong to another designer. This is fraudulent and unsurprisingly I have heard nothing from BelloHome when I contacted them for a refund. I’ve raised a dispute with my credit card company but unfortunately that’s a long process. I genuinely feel like I’ve been robbed by this company

Paid for it and they sent me a wrong item. No reply to my emails. Stay away from this seller, not reliable.

Have used them a couple times amd it was fine.They sent me a wrong item. It was an honest mistake of #8 sawblades not 8/0. Problem is they have no customer phone service only email. I email them show them pictures amd they said I didn't get that from them! Yes I did! Send me the right item. I will send this back. But no response.

This pretend store is a total joke. I had the same thing happen to me with some of these reviews. I'm not surprised it's just a random person in an apartment. They sent me the wrong item because they didn't update the product photo and told me they would send me a return label. Then they ignored me lol. They ought to be embarrassed if they're trying to be a legitimate store.

Ordered a pitcher and set of glasses for my brothers wedding. Was told of several delays due to December 2021 shipping issues. Totally understood and opted to wait. The glasses finally shipped with one broken which the company did send him a new one however, they never sent the $140 pitcher! Contacted Customer Service several times and they did respond a few times until they didn't…issue never resolved. Did file a BBB report and of course they didn't respond to that either. Don't waste your time!

I found a soup tureen on their site that other sites stated were out of stock and not sure when it would be available. I ordered the soup tureen on 11/9/22 on 11/11/22 I received an email stating the item was back ordered, would take 3 to 4 weeks and if I agreed to respond to the email. I responded stating I agree to 4 weeks and assume that my card will NOT be charged until the item is ready to ship / reasonable statement and standard practice for a majority of the online vendors, I received a response to my response stating that the item would take 13 weeks as it is a special order and no refunds once I agree to the timeline. So we went from ship next business day, to 3 - 4 weeks, to 12 weeks and no refunds and no response to not charging my card until the item is ready to ship, What kind of place is this????

These people are scammers. Please do not do business with them. They take your money for things they don't have and never send it to you. They will not refund you. Had to get my money back from my credit card company. Were very rude to me called me rude names. Giving them 1 star is too much. I cannot believe they are still in business.

This is a scam! Don't waste your time. They advertise products that they don't have. Customer service reps are scam artists. I asked why do you have this online for sale if you don't even have it? Their reply: "Get a life". What a waste of time.