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Homebello (homebello.com) has 45 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Laura
Awful customer service. Placed an order for a name brand item and it was immediately back ordered. It actually did get sent but when it arrived it was defective. I emailed to process a refund and their response was laughable. They then suggested I contact my credit card company for a chargeback. This company is a SCAM! I feel like an idiot for ordering anything here; don’t fall for it!
Jennifer
I placed an order with Home Bello on December 2, 2024 ($110 for a Match Pewter Oil Cruet). I received an email the following day that the item I ordered was backordered 3-4 weeks and to respond to the email if I wished to cancel. I have emailed 4 times and called and left numerous voicemails with this company to confirm I wish to cancel my order since it would not arrive before Christmas. I have yet to receive any type of response. I will be disputing any and all charges from this scam of a company should they decide to proceed with my order. Avoid this "company" at all costs!!
Marcus P.
Anyone would be a fool to buy anything from HomeBello…..there reputation is terrible.Dont Be Scammed
Mily A.
Scammers!! Don't buy from them!!
Robin S.
Not happy! I ordered a Mauviel stew pot and they said it was back ordered. I waited several weeks and then I got a text that My order status was changed to Cancelled! No explanation. They offered a phone number for customer service that was disconnected. I have sent several emails and they are not answering and I have requested a call back that also has never happened. One of the texts said that they no longer carry Mauviel brand. Yet on their web sight they are still offering the pan I ordered. I even put it in my cart to see. This is bad customer service. Don’t shop here!
eve
Would not answer emails or phone calls about item i received and wanted to return due to incorrect color. I called and lrft messages . No response . The last message said that this phone number is no longer working. I am stuck with the item.
Todd B.
This company is ridiculous! Dont waste your time or money! Purchased 2 watches, one arrived, complete junk, looks like a 5 dollar watch. The other one is incorrect model, which amazes me how that happens because the face on the one I bought is completely different than face of one they sent. I sent email same day it arrived. I got some kind of response telling me to do something with my credit acrd, it didnt make sense. so i responded, just cancel this order and ill return items and i received no response! That was this afternoon. i disputed with my credit card company now. That was the first and last time i will ever use this company. They sell junk and terrible customer service!
Heather P.
This company burdened me with sending an extreme devalued replica of what I purchased. (Not talking about a replica of a brand name, either) I saw & ordered a pair of earrings that my daughter really wanted. Then, I received an unacceptable copy that does not match the photo. Upon contacting the company less than 30 days from when I received it, they refused to assist me. Photos show the email indicating my purchase and the actual item that I received.
