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Homebello (homebello.com) has 45 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Jonah T.
I ordered a set of silverware. When it arrived, it had the same name, but looked completely different from the picture on the website. I emailed back and forth with customer service and eventually was told to send them back. I got no return information, and they ignored my subsequent emails for weeks, so I was unable to return this mis-marketed product. Do not shop at HomeBello!
Burt C.
After seeing a price for an item I’m shopping for that was too good to be true, used Google maps to check out their address with the street view. All I see on this street is residential apartment buildings no commercial locations.
Lila J.
I ordered 4 Camlynn dinner forks but received 4 Colonial Boston forks. I've left 2 voicemails & 1 email on their customer service line & have had no response from them. Now their customer service phone number says it's out of service
Camille L.
They are scammers!!!! I received an email from them saying they are going to steal my card information!!!
Cathryn G.
Absolute garbage. Very poor quality rip off merchandise.
Anonymous A.
If I could give a zero stars, I would. This business is unreputable. I bought an item that didn't send after 7 days. I asked when it would. No response. I asked again. No response but that they would try to have it sent from the UK directly to me. Clearly, they didn't have it in stock. So, I asked for a refund and Josh wrote me a condescending, "no, my dear" reply. Who calls their custom "my dear?" when their customer is clearly upset that a gift they purchased is not available. Please avoid this shop if you want a gift to arrive in time for an event and please very carefully read their policies, which say "most" and "should," rather than "all" and "will" because they will hold you to the fact that yours fell outside the most or should.
QCT
Awful customer service. Do not trust this website at all. Likely fake products and a scam. I purchased an item and paid $40 for "expedited shipping." After 3 days never receieved confirmation that the product shipped. I asked to cancel, and they would not, based on their "terms" that state 7-10 days to process. No where on their checkout page does it say that it may take 7-10 days to process the order.
Kate C.
Ordered an item that arrived 5 months late, then got shortchanged on my refund. Customer service was rude and not helpful.
