Join the wave of smarter home sellers who are saving thousands on Home Bay. Everything you need to list, market, and ultimately receive, counter, and accept offers is included in our Complete Listing Package.
Home Bay (homebay.com) has 255 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
homebay.com
Website
homebay.com
Category
Real Estate
Location
Rancho Santa Fe, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 10% of reviews.
Latest
Most recent review: April 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
It was a scary thing selling my house through Home Bay as opposed to the traditional way of using an agent. They kept their word though... from setting up the photographer to that final phone call of congratulations on selling the home. All the information that I needed was provided on the dashboard that they set up for me to assist me every step of the way. The paperwork truly was a breeze. If I still had questions then my broker, David Bezeau, made sure to clarify anything I needed help with. His complete competence, professionalism and kindness is an absolute asset to anyone who is fortunate enough to have him as their broker. Using Home Bay was so, so worth it.
SM
Shayla.M.
Great company
Great company
RD
Radames D.
Superb costumer service
Superb costumer service
thank you for all the help, much appreciated!
KA
Kathy A.
Beware..they back out unexpectedly
I listed with Homebay September of 2019. My home sold within 24 hrs but within the 10 day period the buyer backed out. We decided to replace our 24 yr old roof and other repairs before we relisted. We had been told we had 2yrs. of representation. So we replaced our roof, pool cage screen, garage door etc. When we tried to contact them to try again we were told they no longer represent Florida. They said they had 1 agent who was still helping us Floridians. Well she says she’s with a new agency and must charge me the normal 5% fee. I paid the upfront cost. I feel scammed.
Response from Home BayMay 6, 2020
Hi Kathy,
I appreciate your honest feedback here, and I’m sorry we let you down.
Clearly, we could have done better, and I’m sorry that we fell short while transitioning our Florida operations. I've reached out directly to make this right for you. Thanks again for your feedback – I’m looking forward to the chance to make this right.
Jason
Client Support Manager
Home Bay
KG
Kevin G.
David is a very good broker but using…
David is a very good broker but using Home Bay was difficult with regards to actually selling the home. Many realtors mentioned that they did not like using a brokerage like Home Bay and that turned sellers off. I wish this wasn’t the case. Like I said, David was great and very communicative.
MM
Mindy M.
David was great
David was great, very helpful and responded to my inquiries. They saved us over $18K. This is what selling your house should be like, saving you money on your investment! Highly recommend Home Bay.
LO
Lon
One Person Can Make the Difference
Although our home sold (which was the main goal no matter what), and Homebay lived up to their bargain, it wasn't as smooth as it could have been. I believe it has to do with their business plans and how to deal with people during a very important portion of their lives - the sale of their home,
I first spoke several times to Steve Schefler (the Closer). After I signed up, he was never to speak to me again, and I didn't appreciate that. I truly believe my phone number was on called ID and was disallowed. Before I signed I would call directly to Steve on more than five occasions with an invitation to "call back any time." Sometimes I got his secretary, but then after I signed, I only got recordings or that he went to lunch or was out of the office.
I was then ultimately assigned Steve Spiro who was absolutely not a ball of fire. A friend of mine who sold her house in three days was completely dissatisfied with his arrogant and chauvinistic attitude. The reason why I called Schefler so many times was to fire Spiro but I knew that should not be discussed among peers and I thought it best to talk to the boss.
During the closing rounds of my sale (which again was the overriding objective), Homebay apparently did away with Spiro although my new agent, Nicole would not go down that path with me, a client, nor should she have. Nicole was terrific and a pleasure to deal with. She helped me with some questions and ALWAYS kept me up to date. Nicole left me with a great feeling of Homebay.
I did sell my house, the pictures were great, and it proves that "Real Estate" doesn't need two money hungry agents, costing upwards of 30 grand, to sell a house. The house can sell itself.
RH
Rita H.
Home Bay was quick and efficient with…
Home Bay was quick and efficient with the photos and listing it on the internet sites. Also the sign was put up promptly. My house sold to the second buyer who looked at it. Had a bit of difficulty with the communication process and of course the Covid-19 crisis, but escrow closed in a timely manner.