Home BayReviews of homebay.com

After going through the traditional selling process on our first home and being 100% dissatisfied we decided to sell our home using HomeBay. The photos were amazing and we had access to them not even 24 hours after the photographer came out. We listed our home as active on Friday evening and received an all cash offer at full asking price the following day! I would 1000000% recommend HomeBay to anyone looking to sell their home and save money during the process. We did have to coordinate the showings of the home but it was all through an online process that was super easy to use so I think saving $7000+ is definitely worth taking the extra time to accept or decline showings requests. Our broker Bobbi was amazing and so very helpful. Closing was quick and painless, we closed in under 30 days. I’m beyond happy we decided to give them a try and will definitely use their services again in the future!

If you want to to be involved more in selling your home and save a bunch of money at the same time Home Bay is for you. Who knows your home better than yourself. I learned a lot about real estate and showing my home was actually fun.

The pros: Home Bay saved us a few dollars with seller/broker fees. Initially, the process was relatively easy. Setting up an account. However, it became more difficult as the process continued - - showing and selling of our home. The cons: When we received an offer on our property, the buyer was pre-approved with a VA loan. Since we had no experience with selling, we did not know (once under contract) that we would be responsible for repairing all Section 1 and Section 2 pest / dry rot / termite. No termites at the house, but we were forced to pay several thousand dollars in dry rot work. We would not have had to do this if the buyer did not have a VA loan because it would not have been a loan contingency. In addition, and something we were not aware of. The VA chooses their own bank of pre-approved appraisers (government approved appraisers). These appraisers are chosen for a reason. They can appraise your home for low market value and subsequently devalue your homes market value. Even with local comps coming in thousands of dollars higher. This was a nightmare for us. Since we did not know this, we had chosen a home already and needed to move. We did not have the flexibility to begin the process all over again. Thirdly, accepting a contract from someone who intends on buying a property with a VA takes an extraordinary amount of time to close. It took more than 45 days to close which also cost us additional money. All in all, not a good experience. Home Bay suggested using their Title company for closing. Not a good idea. We were constantly chasing the title company down to furnish necessary docs for closing. They would promise to get it right and fail 95% of the time. Home Bay's title company is an affiliate of Home Bay (which we also did not know upfront). In addition, Murphy's Law says this will happen. Our Home Bay representative was often difficult to get on the phone the first time we would call. He would call us back (which was ok), however, in many instances, it was critical that the rep be available. Of course the rep has regular days off. They say anyone at Home Bay will be able to assist. Not entirely true. Your rep is privy to all of your individual circumstances. If assisted by any other person, you will have to explain everything again (hoping the new rep will completely understand what's going on). It can get very frustrating. Especially when your rep is not available on two consecutive days off. Showing your own home can pose a few challenges too. Luckily we were available most of the time to show our home. We have animals, so it would have been difficult to let folks into our residence without taking that into consideration. You either need to be immediately available or put a lock box on your home. "The agents have to give you notice". Initially Home Bay said at least 12 hrs notice. But reality is, buyers agents will call and provide literal minutes notice. You better be ready. All-in-all, this process stressed us out in a huge way. Home Bay did not tell us upfront why we may want to pass on a buyer with a VA loan, did not inform us of reasons why we may want to do that, what costs we could potentially incur, were slow getting back to us at critical times, and in essence, WE sold our house and essentially paid Home Bay for providing closing docs. Looking back, we should have hired our own agent. A good agent is available and responsive. A great agent is usually available after 5:00pm and reachable 7 days a week. An experienced agent would have had knowledge about the types of loans (and consequences) and we believe the transaction would have gone much more smoothly and cost us less money.

Great experience. House had offer 2nd day after listing.

The bottom line here is that my home was sold although it took a while it happened. I just wanna say thanks Homebay. You really know what you’re doing.

Great experience

It was after receiving a offer the communication should of been more informative. I had a VA offer and did my own research on the inspections need and completed them within a few days after the offer. Thank God that I researched on my own or the closing would not have gone so easily. I feel that guidance is need for what the sell needs do have done on there part. A simple list of what different types of financial institutions require. Conventional, VA,FHA, and cash buyers. I do like the company and will buy with the company. Please just give more information to the sellers not everyone does the research that I have done.

Excellent support all the way around Nicole Blase was amazing and on point with all issues! I was extremely impressed by her professionalism and efforts to communicate!