Luke H.
Avoid Home365 - beyond horrible
There are mediocre property management companies, bad ones even, and then there is Home365. Not only are they horrible, they are intentionally dishonest and prey especially on out of town owners. Look up how many owners are suing them in court. Avoid these guys like the plague! Edit: Great job on the canned response. To everyone thinking about these guys - please do yourself a favor and check out their BBB profile. Check reddit, google, call around - anything you can do to get a glimpse of what other real investors have dealt with working with Home365.
Response from Home365Jan 19, 2025
Thank you Luke, for taking the time to share your feedback. We strive to provide high-quality service to both our investors and tenants, and we take all comments seriously. However, after thoroughly checking our records, we couldn’t locate any account associated with your name or a ticket ID supporting your claims. We are aware that competitors sometimes post misleading reviews, and this may be one of those cases. If you are indeed a genuine customer using a different name, we apologize for any inconvenience and would like to address your concerns directly. Please feel free to contact us by booking an online meeting through the "Help" button in our Portal, or if you have a ticket ID from a previous request, share it with us, and we will prioritize your case. Additionally, you’re welcome to reach out to our CEO directly at [email protected] to further discuss any specific issues. We are committed to resolving any legitimate concerns and appreciate your cooperation in helping us verify your account details so we can better assist you.



