Home365Reviews of home365.co

This company is a scam.

Home 365 is a terrible property management company. The customer service is unbearable. You can send in request after request and no one will respond to you. They don’t provide updates. They have absolutely no idea what is going with your property. They left a lockbox on front door and refused to have it removed even though they are the ones that placed the lockbox on the door. Do not trust this company with your property.

DO NOT RENT FROM THIS COMPANY. They are NOT a property management company, they are an AI tech company. They have one licensed property manager in Nevada who just gets a paycheck but does ZERO property management. They operate outside the scope of the law. Their employees live and work from other countries. They don’t respond in a timely manner to maintenance requests. They will approve a tear down and send the contractors with no intention of ever rebuilding what they tore down. They don’t offer any sort of rent decrease when you don’t have access to things like your master bedroom, master bathroom, or kitchen for weeks or months.

This experience with Home 365.com was truly and utterly a waste of my time and money. I have never had such a bad experience in my 25 years in the industry. I guess the real estate gods are telling me stick to what has worked for the past 25yrs. Not some AI driven hybrid property management company that has not proven anything substantially long term.

Absolutely abysmal company. I hired Home 365 to try to rent out my Townhome and be a hands off landlord. The onboarding process seemed solid and the services listed seemed promising except for the fact they charge an arm and a leg. Once they have you under contract though they become atrocious. The property was listed for over two months and we barely got a nibble and the applicants they were sending for review were not top tier to say the least. They also consistently pushed Section 8 as an option to increase reach but that would obviously increase my costs for compliance and decrease the perceived value of the property for my neighbors. They also failed to properly list the property in accordance with the ordinances of my municipality which opened me up to liability. I ended up firing them obviously but they try to get you to pay for the entire year of the contract to exit which I am fighting and believe I will be successful with avoiding this egregious exit clause. To conclude I shifted to selling the property with a competent company Baird and Warner to be exact and had an offer over asking within 24 hours. 2 months of work by a team of Home 365 "professionals" was nothing compared to 24 hours of work from a competent agent. DO NOT WASTE YOUR TIME. Home 365's sales pitch seems too good to be true because it is. If you want to be a landlord do it yourself but do not fall prey to this all inclusive pile of horse dung.

I started an account with this company, considering using them as a home management source for my rental in Atlanta. i decided to not use them and did not have any involvement with them. Then, 9 months later, they sent me a notice that I owed them $16,986.00 I've opened support tickets with no resolution. This company is a scam, DO NOT USE THEM.

There needs to be faster response time and additional ways to get in contact with the people assigned to our property especially in urgent scheduling matters such as city mandated inspections, etc. Additionally, we had to step in and communicate directly with the listing agent showing the property to secure a tenant due to the lack of response and lack of common sense exercised by the Home365 staff. The Home365 staff were generally three steps behind during the leasing process. Overall, we are not happy with the “management” of our property as we have had to take multiple matters and issues into our own hands. The staff seem slow and incompetent. At times completely disregarding what we asked them to do including waiting to take photos of the property until it was cleaned. They went and took photos anyway and still billed us for the photos of the property despite the photos looking dirty. Absent improvement we will not renew our management agreement.

Wasted 1 week without telling me they dont cover my zipcode. I went through a bunch of process and setup for this thanks a lot...