Audrey P.
Great
Great, reliable fast shipping. Dish ware was carefully packed and intact

MTC Kitchen NY Home is a Japanese Grocery, Kitchen and Tableware store to be delivered to your door. We strive to bring Japanese culture directly to your table at home. MTC Kitchen Home delivery is available to NYC, Westchester & parts of NJ.
MTC Kitchen Home NY (home-ny.mtckitchen.com) has 131 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Audrey P.
Great, reliable fast shipping. Dish ware was carefully packed and intact
KC G.
Quick and shipped out the next day. Just wished they packed the ceramics a bit better instead of just shipping it in a box. I ordered a total of 11 bowls. Only 6 of them was pkged nicely so it doesn't break. The other 5 was just thrown in on the side with no buffer and can be easily broken.
Jen
I received my items within 3 days of ordering it since I live in NYC. They dropped off my package right at my doorstop which was excellent. The items I bought were not expired too which is a plus.
Ken
Great service and top notch support. I’m serious you won’t find customer service and quality care for their products anywhere else.
jessica
My second order from MTC Kitchen was not great. They sent me an email saying a plate I wanted was in stock, so I ordered the plate the next day and added two other items (ones I wouldn't have purchased at that time) in order to avoid the large shipping fee. They sent out the order but did not let me know before shipping that the item they told me was in stock was not actually in stock. So I wound up with two things I wouldn't have bought right then, and no plate, which was the thing I actually wanted. When I emailed them, they apologized, but they did not, to make up for their mistake, offer me complimentary shipping on my next order. I won't be ordering from them again.
Response from MTC Kitchen Home NYSep 14, 2022
We’re terribly sorry for how this was handled. There was a stocking issue that made the items show as available before they were at the stocking location. We are trying to show a more accurate stock level in near future and appreciate you told us what you experienced through shopping with us.
May C.
The delivery guy just left the packages on the street without any notification.
tomasz R.
I love MTC kitchen! Thank you for the mandoline. It's sharper and smoother than I could have imagined.
Xiaoshi L.
Signed up for the newsletter but never got the promotion code as promised
Response from MTC Kitchen Home NYSep 7, 2022
Thank you for signing up to our newsletter. Could you please check your other email address that has been used to subscribe? If you do not find the email, please reach out to us at [email protected]. We appreciate your patience.