HomacusReviews of homacus.com

Wrong everything it’s they didn’t even look at my instructions

Ordered a customised key ring for a friend. It was from a Facebook ad and I really wasn’t sure if it was going to be legit etc. But from the start the communication was excellent. I asked them to change a design element I’d forgotten to personalise and they were on it immediately and sent me a new pic for approval. Tracking was updated regularly and promptly and it arrived in amazing time. So pleased with it. Honestly a great, friendly and efficient company.

I ordered 2 ornaments with separate custom names for 2 brothers for Christmas and only received one. I emailed twice for help and got nothing in return. My initial order was in plenty of time for Xmas.

A personalized christmas ornament: the characters actually look like us! I appreciated the variety in skin tones and hair styles. Shipping was quick. My husband loves it so much that we're keeping it displayed year round.

The ornaments are SUPER CUTE!! I loved the ease of customizing the faces, hair, and clothes. I ordered 3 different couples and all arrived on time in great condition.

What do you buy a spouse that doesn't really need or want anything for Christmas, one of these ornaments... and he loves it

Super cute ornament. Well constructed and arrived swiftly. The recipient loved it.

One of the absolute worst buying experiences I’ve ever had. Firstly, it was meant to be a Christmas gift. I ordered it with plenty of time for it to get here. What arrived? A fireman ornament I never ordered. Absolutely ridiculous. Then, support had the AUDACITY to make me proved they scammed me, once I provided proof they then said they’d send out what I ordered. Now it is December 26th, a day after Christmas and the last update I have on my correct order is processing began Dec. 13th. Since then? Not a peep. This place is either a scam or has some of the worst customer service ever. And since doubling back and getting ZERO response on my order they’re audacious enough to send me some fake email asking about my support request from “the CEO” LMAOOOOO. JOKE of a brand.