HomacusReviews of homacus.com

Response from HomacusNov 5, 2024

Hello, I'm Annie from Homacus Store. We checked and found that due to delivery exception/address problem , it has been returned to the local post office. You may pick up the item at the Post Office indicated on the notice. View Tracking URL here: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=4204321092612903269821100120971232 Here is the shipping address you filled in when placed this order: Jacob Funkhouser West 12th Avenue Columbus OH 43210 United States Please contact local post office hotline as soon as possible to verify the correct shipping address / find out where the package is so that you can pick it up. If you don't contact local post office in 3 days to verify this, they might cancel the shipment for this order. 1-800-ASK-USPS® (1-800-275-8777) Please provide this Tracking ID: 4204321092612903269821100120971232 We'd love hearing the result of the call from you soon so that we could assist you further with this case!

Response from HomacusNov 4, 2024

Thank you for contacting us. We need your help. Please send us your ID order or billing mail to our mail: [email protected]. We'll check and update the status of order

Response from HomacusNov 3, 2024

Thank you for contacting us. On behalf of our company, I am deeply sorry for your bad experience with our services. You have been waiting for a long time to receive the unexpected item. Could you send us some pics about the label of the package and the product? Please kindly send us the pictures at your earliest convenience to our mail: [email protected] . We will work diligently to assist you in resolving this issue. Also, please refer to our Returns & Refunds policy at https://homacus.com/policies/refund-policy for more information. Thank you again for your patience and cooperation. We are committed to providing you with the best possible service and look forward to hearing back from you soon.