Harold O.
Factory sealed $200 drone never flown due to bad battery that HS will not replace.
I pur hated a $200 Merkury 3 Racing drone from a third party that was factory sealed. 3 weeks later when my son and I went to fly the battery would not charge. I co tasted HS and was instructed to return it to the seller. I called seller and there warranty period was over. I contacted HS again and the receptionist says there is nothing they will do about it. I have a $200 dmfactory sealed drone with a factory sealed battery that I can't fly because HolyStone will not make it right by replacing a battery they probably pay no more than $3 for. Terrible. I do not recommend buying anything from them if this is how they take care of people who buy and use there products. Terrible business ethics.