Holy StoneReviews of holystone.com

I brought the Holystone 720G as my first drone. Absolutely love it. I'm a complete beginner and the controls are so easy to understand and after about 15 minutes of practice I was confident in flying. Looks amazing and handles fantastic. If your after your first drone I would highly recommend.

Received a Holy Stone HS700E from my children as a gift. The instruction manual made it very easy to fly my new drone. This drone was easy to control and handled very well in windy conditions. I especially liked the return to home feature this drone has. Customer support for their product supplied by Holy Stone has been very good also and I am very pleased with my new Holy Stone HS700E.

Superb company, excellent product and superb customer service.

Ich habe mir eine Drohne für seiner Zeit mehr als 300€ gekauft. Die ist jetzt 1 1/2 Jahre alt und es gibt direkt ein paar auch GRAVIERENDE Sachen zu 'bemängeln': Der Akku hat nach ein paar Flügen eine Delle entwickelt, sodass man ihn nurnoch mit etwas Gewalt in die Drohne einführen konnte, was an sich kein Problem darstellen würde, wäre da nicht die Gefahr dass der Akku kapput geht, oder gar explodiert und das auch noch während eines Fluges. Dass ein neuer Akku über 100€ (1/3 des Drohnenpreises) kostet, macht es auch nicht besser. Dann neulich nach eine längeren Pause ist auch die Software kapput gegangen: Es ist ein Glücksspiel, ob das Handy sich mit dem WLan der Drohne verbindet, auch ist es ein weiteres Glücksspiel, ob ein Bild in der App empfangen wird(wenn da keins ist werden auch keine Bilder oder Videos auf der SD-Karte aufgenommen) und es ist auch Glücksspiel, ob das Bild nicht einfach mittem im Flug stehen bleibt, oder ob man die Drohne gut lenken kann, oder nicht. Alles in allem muss man bei jedem Start 20min den Akku aus der Drohne ziehen die Fernbedienung ein- und ausschalten, bis dann mal ein Bild da ist und dann muss man halt hoffen, dass man gescheit fliegen kann (Probleme: siehe oben). Die Flugqualität aus den Zeiten als sie noch funktional war, war ok. Sie ist aber nicht besonders Windstabil, da muss man halt unter Umständen nachhelfen, die Kameraqualität mag zwar 4k sein, sieht aber nicht wirklich gut aus, das merkt man vorallem bei Bäumen; die Kompression und die Bitrate sind nicht sehr 'modern'. Als meine Drohne dann also kaputt gegangen ist, dacht ich evntl. ist ja noch Garantie drauf, wie man es bei Handys in gleicher Preisklasse kennt. ABER die Garantie hält nur 30 TAGE nach dem Kaufdatum (für Zubehör 90 Tage). Das finde ich ein bisschen frech. Macn muss ja nicht direkt 3 Jahre garantie erwarten, aber 30 Tage... Zusammengefasst: 300€ für eine Drohne mittlerer Qualtät(relativ zu den 300 Euro), die nach ein Paar mal benutzten (unter 10x schätze ich) kaputt geht. Nicht empfehlenswert! Die nächste Drohne kaufe ich wie eine andere Rezension bei Dji.

I love it I use it at work all the time

😒 This is one sorry azz company and Trust Me you don't want to get involved with them. So I purchased a HS 710 Drone from one of their Approved Retailers right? I paid $100 for a supposedly 'New Drone'. On Holy Stone website the same HS 710 sells for over $200. (1st Red Flag); When I received the Drone it was damaged so I contacted the Seller for a replacement. (2nd Red Flag), the Seller claimed he didn't except "Returns", [Companies must provide a Return/Refund Policy]. Seller told me to contact Holy Stone..(3rd Red Flag); I contacted Holy Stone and explained my problem and they said they would Replace the damaged Arm. I sent my Shipping Address and waited. 2 Days later I get a email from Holy Stone asking for Proof of Purchase, I sent the Receipt. (4th Red Flag) Holy Stone emailed me again and still rejected replacing my damaged Arm. They told me to go back to Seller. I told Holy Stone that their Seller wasn't following Holy Stone Regulations and didn't provide a Return Policy. I further told Holy Stone that they were liable of replacing my Part and they continued to deny me. (5th Red Flag)-> Holy Stone Retailers are selling their Products at half the cost of the Company, and it's supposedly New. [I THINK THESE DRONES WERE RETURNS OR QC REJECTED]. To date Holy Stone has agreed to Replace of Drone 4 Times and have yet to honor their agreement. Something is wrong with this Company and their violating the International Business Laws and Regulations. I plan on filing a civil action against them. Holy Stone went as far as saying that the HS 710 was no longer in Production, (which is a Lie. It's still being Sold on their website. Holy Stone has a Deliberate Indifference mindset with Selective Discriminatory Practices and Procedures. The civil suit will be an easy win due to the False and Misrepresentaation of Company Policies. No 2 Customer Support Employees will tell you the same policies and nor can you find any policy they claim.

Fit/finish and quality seem excellent. Easy to use with app and tutorials. Highly recommend these drones.

I would give this zero stars if I could. I received a 720g for Christmas. I live in a mountain town where winters are well below freezing for the season. The instructions specifically say not to operate the drones transmitter below 32 degrees. As a result, I wasn’t able to take the drone out until April when it was warm enough. On the initial flight I went through the provided pre-flight checklist and made sure to check all the boxes. Everything was fully charged and the transmitter had brand new batteries. I went through the initial detection, pairing, and calibration and everything appeared to be working as expected. When ready, I pressed the one-key takeoff button and the drone lifted as expect then it took off completely on its own. I flew in a steady downward slant for about 15 ft. I tried pushing the one key landing button to bring it down safely but there was no response. The drone crashed into the ground. The camera was ripped almost completely out. It was only hanging on by a few wires. I called the company and explained that it was a gift, why I waited so long to fly it, and I explained what happened. The CS asked me for an order number which I could not provide. I again restated that it was a gift and I didn’t have that information. I was told there was nothing they could do without it. I reached out to my parents who bought it for me and asked if they could send me the order number. They did and I called CS back on the same day as the initial call. After providing the order number they then wanted a screenshot of the Amazon order. At this point I’m beyond upset. I’ve told them four times now that this was a gift. I was basically told they couldn’t help me. I told them I could give them a serial number or any other product information available, but they didn’t care about any of that. This has been a horrible experience all around. Horrible product. Horrible customer service. I would not recommend this company to anyone.