Hollywood MemorabiliaReviews of hollywoodmemorabilia.com

Sent me wrong size item but Shakira helped resolve the issue. Could not send back due to overseas purchase

First off, I would like to state that my order started off a complete and utter dropping of the ball several times mess. Seriously, I had gone from irritated, total anger then sullen acceptance. In comes Tyler! He never over promised to get me off his back, accepted every call and email in stride even when I was super angry and got me answers. Even if it wasn’t immediately, they were had in short order. I was truly ready to hang my hat up throw it in and would of if not for him. I wish I could give 20 stars how he went above and beyond. You truly have an impressive employee! Very professional and hands on. Tyler definitely deserves a raise and promotion! Or at least teaching his leadership and customer service skills to others on your team!! Great job Tyler for saving me and making a super bad situation 100% better!!

I was worried about ordering something internationally so soon before Christmas but Doreen made the experience so easy. She was super attentive and put in a word in to the warehouse to ship out a day early. I really appreciate how helpful she was and she kept me updated with shipping and delivery time. If I ever have an issue when ordering from here again I hope I get Doreen again!!

Good Customer Service is: 1. Listening to the customers concern. 2. Evaluating the customers issue. 3. Resetting the customers expectation or fixing the problem. Matthew.. Listened, Understood & Fixed the problem … Thank you

I ordered some signed Motley Crue memorabilia for a good friends birthday. Tyler helped me get everything shipped in time, going above, and beyond taking the time to send emails, and make calls. I’m so Grateful and appreciate his efforts to make it happen. Thanks again Tyler, you will see my business in the near future.

Tyler helped me greatly on my rushed order for a birthday gift! He reached out the warehouse himself to hurry things along. Amazing customer support. Thank you, Tyler!

FEDEX had trouble the way the package was prepared. Tyler or Taylor corrected this very quickl. Package was delivered the next day after the problem was found. My experience with this company continues to be very good!

I had Doreen as my point of contact who was very helpful and kept me up to date with my order. It arrived in perfect condition and well protected, couldn’t be happier