Miea L.
Order feb 7 i am still waiting for my order or my refund that I've asked for twice
I am still waiting for my order or my refund that i have emailed and asked for twice already. I placed a order on feb 7 and wait 2 or 3 weeks before reaching out expressin my concerns they finally got back to me feb 23 saying id be recieve my order that week well here i am still waiting i send another email march 4 asking for my refund for the second time I am still waiting to a response. I dont want no discount on my next order just PLEASE send my refund ASAP
Response from Hollywood Hair BarSep 6, 2026
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines. We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕 Here’s a link to check out the show. https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT