Sue D.
Quick Replacement
I ordered a bag that I loved. When it arrived, I was crushed. The beautiful saying was not printed well on one side of the bag. I took pictures of the two sides and immediately notified Customer Service. They agreed the bag should not have passed quality control. I was told they would send a new bag, but it would take 20 - 25 days. I received the new bag today, and it is beautiful! It took less than two weeks to receive the replacement. This company is awesome!
Response from HolisticBagsApr 9, 2025
Hi Sue, Thank you for your wonderful feedback! We’re so glad to hear that you love your new bag and that our Customer Service team was able to assist you promptly. We strive for high-quality products, and it’s great to know that we could resolve the issue quickly for you. Your satisfaction means a lot to us, and we appreciate your understanding throughout the process. If you need anything else, feel free to reach out. Enjoy your beautiful bag! 💖




