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Holiday Inn Club Vacations (holidayinnclub.com) has 452 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
holidayinnclub.com
Website
holidayinnclub.com
Category
Activities & Tours
Location
Kissimmee
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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If you want to be lied to then talk to them about a resort visit. They will say anything to get your credit card number and once gotten then they play dumb. If and when you get a refund it takes weeks. They are able to debt your account in hours and take weeks to return it. Stay away people.
DR
DJ R.
A Cautionary Tale
My wife and I recently attended a presentation at Holiday Inn Club Vacations, and I must say, it was an experience I deeply regret. We went into the presentation confident that we could resist any sales pitch, but unfortunately, the salesperson we encountered was exceptionally skilled at her job.
From the moment we stepped into the presentation room, we were made to feel comfortable and relaxed, which in hindsight, was part of their strategy to keep us engaged. Despite our arrogant belief that we were too savvy to be sold on a timeshare, we found ourselves unable to walk away at several points during the presentation. The sales tactics employed were so persuasive that we were unwittingly drawn into their scheme.
What's particularly frustrating is that we ended up willingly going into extra debt just to make the down payment. The salesperson managed to convince us to apply for the IHG credit card, conveniently coinciding with the exact amount needed for the down payment. Looking back, it's clear that this was a deliberate tactic to push us into making a decision we weren't fully comfortable with.
Furthermore, the promises made during the presentation were far from reality. The resort amenities and accommodations touted as luxurious were lackluster at best, and the overall value for money simply wasn't there. It's evident that Holiday Inn Club Vacations prioritizes sales over delivering a genuinely satisfying experience to its customers.
Moreover, the availability of rooms at desired resorts was abysmal. Despite being promised access to a wide range of destinations, we consistently found that the resorts we wanted were never available when we tried to book. The "ambassadors" assigned to help us plan our trips seemed clueless and unhelpful, merely directing us to the same website we could access ourselves. Their lack of expertise was frustrating and made the process more cumbersome.
Adding insult to injury, partner sites offered through the Holiday Inn Club Vacations program often required points as well as additional fees, ultimately costing us just as much as booking independently. It became clear that the perks promised by the program were not worth the added expense and hassle.
We went to the presentation hubristically expecting that we would decline all sales pitches and enjoy a cheap vacation. Instead, we were total marks. Not only did we buy a useless timeshare, we went into extra debt to do it! I would strongly advise anyone considering attending a presentation at Holiday Inn Club Vacations to proceed with caution. Don't let the charming sales tactics fool you into making a decision you will regret. Our experience serves as a cautionary tale, and I sincerely hope others can learn from our mistake.
CL
Caryn L.
Holiday in. Vacation clubs is a rip off
I own a timeshare that is now owned by holidsybinn vacation club The response to my issue had been ignored for months. Do not, I repeat do not buy a timeshare with this company
CL
Christy L.
DO NOT BUY
Holiday Inn timeshares are a waste of money, do not attend their meetings if you can avoid it. You can live without the free trip, you probably won’t be able to use the voucher anyway because of all the red tape and hoops you have to jump through. The meeting will NOT be 90 minutes like they say, we were stuck there for a minimum of 5 hours and I had two male salesmen looming over me the whole time. I felt like they were being intimidating and overwhelming me with information intentionally. It is not a good environment to be in. Not only did they never give me time alone to think or discuss this with my spouse, but we’ve also learned that the information they were pushing isn’t true at all. They told us we could use it anytime because we were investing in a home, not a hotel room, that we would own, and our ownership could be used to vacation anywhere else we wanted to go as well. I 110% would never recommend this. Everytime I try to find dates and locations, there is nothing available. I have been checking for months and months. Not even the “home” location they said I invested in. I supposedly own a vacation home and I can’t access it at all. Despite my alleged ownership status there are also a bunch of other hidden fees to use it neither of the salesmen disclosed to us. If you have money to burn, maybe this is for you, but if you are looking for good vacation options this is NOT IT. They hide the fact that you can easily cancel and get your money back within a few days!
AB
ALBERTA/BULU LINDA T.
This is a scam and a cult
This is a scam and a cult. LIARS!!! 😡😡. Won't let you out of the deal. Kept us all day at the tall at Pigeon Forge. Lied about checking credit. EVERYBODY qualifies for a loan they can't afford.
Tried to cancel the next day and they won't. Have to change banks to get away from this CULT. RUN!!!!
DO
Donna
Don’t buy, they lie!
Don’t buy - they lie. Nothing is ever available if you can’t book at least a year in advance or more. You don’t own access anywhere even though they deed you out to a location.
JE
Jen
They used to be Silverleaf Resorts
They used to be Silverleaf Resorts. Changed everything about what we purchased. Long story but you do not want to purchase ANYTHING from this company. I continued to pay the escalating dues because I knew I would one day retire and it might be worth it. It wasn't! Changed the contract so that where we had free nights to charging for everyday of the week what I could pay at a hotel. Worst purchase I have ever made.
LB
Lbehnen
Dont ever do business with this place
Dont ever do business with this place. They bought out silverleaf resorts and this is a joke. They owe me $200 bucks from canceling a reservation literally two days after i made it, so well within the allowed cancellation time. Ive been fighting with them for 3 damn weeks to get my money and all i get it the damn runaround and i an an “owner”
This is the most incompetent place i have ever dealt with!