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Holiday Inn Club Vacations (holidayinnclub.com) has 452 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
holidayinnclub.com
Website
holidayinnclub.com
Category
Activities & Tours
Location
Kissimmee
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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We felt we had been manipulated into going to the presentation. They kept saying whatever it took to bring us in. We have been stuck in a loan with fees that have sent us into a financial nightmare. It has been exhausting and felt impossible to escape. We would have been better off planning our own vacations with the money we have spent. We are tired of being tied to a timeshare membership. Wish we had avoided it! Don't fall for it!!
JC
James C.
I would strongly advise against this
I would strongly advise against this. The advertised luxury and dream vacations often fall short of expectations, leaving you with overpriced resorts that fail to deliver even the basics. Additionally, the binding contracts with increasing annual fees can become a significant financial burden over time. It’s a decision I deeply regret, and I recommend exploring other options to avoid a similar experience. Proceed with caution.
JP
Juan P.
If you want flexibility and good value
If you want flexibility and good value, avoid these contracts. It’s just not worth the hassle.
ML
Mona L.
Our canceled vacation
Once we scheduled our "vacation" through you, we realized we weren't staying at the beautiful resort, we were staying at a regular Holiday Inn to go to another resort to listen for 2 hours on the benefits of interval ownership. When we had to change the time we were scheduled to listen to the sales pitch, we were told we could not. Choice was to reschedule vacation, for a fee, or cancel. We lost $199. Got nothing for our trouble but wasted time and money. WOULD NOT RECOMMEND!
TC
Tony C.
Bait and Switch - avoid, avoid, avoid
We were contacted by Holiday Inn Club Vacations due to us being IHG card carriers. We were promised a vacation package in South Lake Tahoe in exchange for listening to their 2 hour timeshare presentation. The deal, which I have via the notes I took during the call, and in an email confirmation, was we pre-paid $279 for 4 nights. After the presentation, we'd be given $179 in cash plus 20k IHG points. The $179, we were told, was "to cover the local taxes and fees". So, we'd be expected to pay the taxes/fees, but would be reimbursed $179 in cash, which, again, we were told "will cover the taxes and fees". Well, we were charged $302 for taxes and fees. That's over $75 per night in taxes and fees. If we'd have known it was going to be that high (on top of the $279 we already paid), we would not have done the deal. (We did not sign up for a timeshare, but we did sit through the presentation.) It ended up being over $100/night. Not much of a "deal".
Also, when we booked with the rep over the phone, our stay was to be at Bally's. That's what I wrote down in my notes. When we received the email confirmation, it had us at a different property, away from Stateline (meaning we'd have to drive everywhere and park, instead of everything being within walking distance). I called, they apologized for the mixup, and assured we were now booked into Bally's. A week before the trip, I got a text asking me to text Y to confirm our stay...at the OTHER property. I called back. They were "very sorry", but Bally's is "now fully booked, and there's nothing they can do". It was a total bait and switch. We stayed at the Beach Resort, which wasn't much of a resort. The fireplace in our room was broken, and the on-site sportsbar/cafe was crappy microwaved food.
PP
Pivot Point Equine R.
Avoid this
Avoid this. It’s a waste of time and money. The promises of luxury and dream vacations are false. You’ll get overpriced, disappointing resorts that fail to meet basic expectations. Worse, you’ll be stuck in a contract with rising annual fees. It’s a mistake I regret. Don’t make the same one. Stay away.
JI
JN in W.
Never ever buy into the time share trap!
My parents bought this over 40 years ago at Orange Lake. They paid cash. Years later I paid over $5000 to upgrade the membership because they said our week without a points plan was obsolete. The fees a taxes and fees are about $1750 a year. Not a good value especially if you have to pay again to transfer points to IHG. If your want to get out you can't contact the Horizons department on the phone - they don't answer the phone.
Here is what the we page says:
"Thinking of canceling or selling your timeshare?
We’re here for you with Horizons.
To ensure that you get the best assistance, please verify your owner details:
If qualified for the program, a $1,200 processing fee per contract is collected.
I called the billing department. If you stop paying she said they will harass you with collections calls and will ruin your credit.
Why do you have to pay to get out. This means this whole ownership has negative less than zero value.
ML
Michelle L.
It's a scam
It's a scam. Avoid at all possible. They will keep charging your credit card without authorizations