Holiday Inn Club VacationsReviews of holidayinnclub.com

I am unfortunately a member. Becoming a member is a terrible deal unless your travel dates are extremely flexible, you can book 11 months in advance, and you don't care about inconsistent quality of rooms and amenities. Here are some of my complaints 1. Limited locations and unavailability. I have been a member for 3 years and I live about 4 and a half year and have been unable to stay at the Gatlinburg location because it is always booked. In fact, I have had poor success booking at most of the locations I would prefer to visit with the exception of Orange Lake in Orlando. With more than 4 months in advance, I was unable to book Gatlinburg, Cape Canaveral, or Marco Island for the months of June or July but I can go onto IHG right now and book the same rooms as a hotel guest. Also not to mention you are limited to staying at a select few locations across the country. 2. Inconsistent amenities, if you first go to Orange Lake in Orlando for the sales pitch don't be seduced by it because none of the other locations have anywhere near the same amenities. For example, we just visited Williamsburg and they don't even have 1 hot tub and the activities such as bowling and the arcade close down at 7 pm at night. We have stayed at both a holiday inn hotel and a HICV in Panama City and my teenage daughters would much prefer the hotel because the hotel because of the lack of activity at the resort. 3. Inconsistent quality. The interiors of some locations are up to date but others look like they have not been remodeled since the 90's. 4. Poor value. This year I have booked 3, one week stays. If I booked the same locations and rooms it would run me about $5400. In maintenance fees and booking fees I paid $2375. That does not include the cost of purchasing a membership. Unlike booking a hotel, if I need to make any changes to my reservation after booking it cost an additional booking fee. And unlike booking with at a hotel, I do not earn points that can be used for future free stays.

I was offered a 4-day, 3-night vacation package by Holiday Inn Club Vacations. I was told there were no blackout dates, no extra fees, and that the resort was located at the theme park. That was the only reason I agreed to purchase it. When I called to book, I was told I’d have to pay an extra $177 because it was “peak season.” That directly contradicted what I was told at the time of purchase. Then I found out the resort wasn’t even located at the park as promised. When I asked for a refund, I was told no. They offered to cut the extra charge in half, but that’s not the deal I agreed to. This was false advertising, plain and simple. No one should be misled like this.

My experience with the Holiday Inn timeshare has been nothing but disappointing and stressful. It all started with the promise of a "free vacation" if I attended a timeshare presentation. Sounded simple enough—a one-hour meeting. Instead, it dragged on for three hours with two pushy sales reps, and honestly, I still don’t know why it took that long. After signing up, I quickly realized the so-called “benefits” were not what I was promised. They told me I’d get discounts at Hilton hotels, but that wasn’t true. The only options I’ve been given are a handful of resorts in places I’m not even interested in visiting. On top of that, trying to book anything that fits my schedule or travel plans has been nearly impossible. The financial side has been the worst part. The payments are a serious burden, and no one warned me about all the ongoing costs. What’s even more concerning is that this financial obligation could end up being passed on to my kids, which is something I’m really worried about. I feel completely misled because the whole reason I signed up was for flexible, discounted travel—none of which has been delivered. Honestly, I wouldn’t recommend this to anyone. It’s just not worth the headache.

Do not spend money here! I was very stressed the first time I attended a presentation. Another one of their reps said the first salesman did me wrong and was going to fix it. Now I am under two contracts! Do not trust them.I experienced high-pressure sales tactics during my initial presentation. Subsequently, another representative claimed the first salesperson mishandled my situation and offered a resolution. This resulted in my being obligated under two contracts. I advise caution and recommend against spending money here due to a lack of trust.

We really regret investing in this timeshare. What started out as a way to enjoy family vacations has turned into a financial headache we deal with every single day. Every dollar we put into this feels like money we could’ve used to build a brighter future for our 3-year-old daughter or pay off medical bills that need attention. We’re a hardworking family—we’ve earned everything we have through sheer effort. We’re not looking for handouts or anything we don’t deserve. But this timeshare has become such a heavy burden, it’s making it hard to focus on what really matters: giving our little girl a secure and stable future. Looking back, I wish the whole process had been more transparent. It feels like we weren’t told just how expensive and restrictive this would be. It’s so frustrating knowing the money we work so hard for is going into something that adds no value to our lives. If you’re thinking about getting a timeshare, please think twice. Don’t make the mistake we did. It’s just not worth the stress or the financial strain. All we want now is to move forward and leave this behind.

I would strongly advise caution before considering this timeshare. My experience was disappointing and incredibly frustrating. The sales process was overly aggressive, with high-pressure tactics that made me feel uncomfortable and rushed into making decisions I wasn’t fully prepared for. They painted an alluring picture of flexible vacation options and cost savings, but the reality didn’t align with their promises. The fees were higher than what I was led to believe during the presentation, and additional charges kept appearing with little explanation. The scheduling process to book trips was also a nightmare—I rarely found availability for the dates or destinations I wanted, even though I booked months in advance. It often felt like I was paying for a service I couldn’t fully use. Customer service has been difficult to reach and unhelpful when contacted, offering empty assurances instead of solutions. It’s been a stressful and costly experience, and I wish I had walked away during the initial presentation. I’d recommend thoroughly researching and exploring other vacation options before committing to a timeshare like this. For me, it’s been more of a burden than a benefit.

The payments just keep growing and growing with no end in sight but service remains exactly the same. I deeply regret ever signing anything with Holiday Inn. What started as something that was promised as a good deal turned into an endless financial burden. Twice we were promised our monthly fee would gather enough points to use but when we talked to the hotel they either it’s not enough points or they never have rooms available even when it’s six months out. The try to get ahold of somebody nobody returns a call. We have told them multiple times we want out because we can never reserve a vacation over the last two years. Terribly frustrating and stressful.

I really regret buying a timeshare with Holiday Inn Vacation Club. Since we made the purchase, we’ve been hit with serious financial struggles—over $6,000 in plumbing and septic repairs, $5,000 in car repairs for two cars, and my husband being out of work due to COVID without income since he’s self-employed. On top of that, the monthly and annual fees for the timeshare have made things even harder. We’ve fallen behind on our mortgage, and I’ve had to pick up a second part-time job just to keep up. Even if we wanted to keep the timeshare, the rising annual fees make it impossible to afford. And honestly, the “free stays” are hardly worth it since the resorts aren’t convenient for those of us in the Northeast. Planning a vacation means more travel time and extra costs, which just isn’t realistic for us. We’ve tried reaching out for help, but the company hasn’t been willing to do anything. What was supposed to be an enjoyable experience has turned into a constant source of stress and financial headaches. I’d strongly recommend steering clear of Holiday Inn Vacation Club. It’s not worth the hassle.