Holiday Inn Club VacationsReviews of holidayinnclub.com

Do not invest in HICV!! Total scam, pushy people, more added costs than you can count, and some scrappy staff.

I purchased this time share with some false hopes and promises. I have inquired how to exit this time share a few times and only get one answer. You need to pay in full and give it back. There is no willingness to work towards a realistic solution, Sometimes people make mistakes and should not have to keep incurring a financial hardship. I strongly recommend you do not do business with this company unless you wanted to be trapped in an agreement that offers no value, exit plan and requires future financial stain. Save your time and money and look elsewhere

Very Disappointing Experience I have had a terrible experience with Holiday Inn Club Vacations. I have been trying repeatedly to contact them about ending my timeshare services, and it has been nothing but frustration. Getting clear answers or real help feels nearly impossible. Customer service has been extremely unhelpful, unresponsive, and dismissive. I’ve made multiple attempts to resolve my situation, yet I keep getting the runaround with no real solutions or follow-up. This process has been stressful and exhausting. I would not recommend this company to anyone considering a timeshare. If you value transparency, support, and respectful communication, I strongly suggest looking elsewhere.

Their initial sales process was profoundly dishonest, misleading us into this contract under false pretenses and with inaccurate or deliberately withheld information. This deceit fundamentally undermined the agreement. Furthermore, the subsequent customer service has been abysmal and unacceptable. Our attempts to resolve issues were met with incompetence, indifference, and repeated failures, compounded by unprofessional and dismissive service representatives, confirming a post-sale disregard for the customer.

My experience with this timeshare has been disappointing. They force you into mandatory, multi-hour sales meetings that completely ruin your vacation plans with aggressive, high-pressure tactics and lies. The accommodations consistently fail to meet the advertised standards. To make matters worse, despite having paid off the loan, they are demanding thousands of dollars to cancel the contract, which is utterly unreasonable. Avoid this investment. We can’t seem to get anyone to work with us to take the timeshare back.

The contract is invalid due to deceptive practices and fundamental misrepresentation during the initial point of sale. We were misled about the agreement's terms, which has caused significant harm. Furthermore, the company's consistently subpar, frustrating, and unprofessional customer service has exacerbated these contractual issues, demonstrating a systemic disregard for clients after the sale.

This is completely overwhelming and has created a trap where being behind on one contract blocks us from using another. Compounding this problem, the support team is indifferent and refuses to acknowledge their role in creating this mess. This is an absolute nightmare!

I agree with what most of these members have said. We bought a low Point base and used it all in the first year so we upgraded to some more points. With that came a huge tax and assessment fees of $3,800 a year which is double my current home property. Along with that was an increase of $400 alone this year only to find out that they lost five properties. So now we have five less properties and a higher tax bill. How does that make sense? The vacations you really want you have to book so far in advance because you can't even get these reservations. We upgraded to Signature so that we could book earlier and still there are several Resorts I can't get. It is true you do have to pay your reservation fee even though you own the resort. The kicker is every time you check in all you want to do after a long day of travel is get to your room and enjoy your vacation. All they want to do is sign you up for another sales pitch to sell you more and when you say no then they come up with another tactic to try to convince you by paying you $100 to sit through another sales pitch. Then at the end of the day this is a timeshare that we supposedly own and we pay taxes and assessments on however anybody can rent these units. So we are paying the taxes and the fees on this however anybody off the street can rent these units like they rent a hotel they can cause damage they can destroy them and they're not held reliable for them. We are.....Dont do it! At first we were very excited about it and now we are beyond disappointed and buried in taxes and fees. The biggest Ponzi scheme you will ever come across!