Wristwatch News, Reviews, & Original Stories
HODINKEE (hodinkee.com) has 30 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
30 approved reviews, newest moderated first
Justin S.
A shocking company! Watch their reviews but DO NOT buy a watch from them. They completely avoid and ignore any attempts to contact them. There is no customer service at all and as far as I can see they do not honour anything. I have tried for ages to contact them by every available means and had nothing back! As I said, AVOID LIKE THE PLAGUE
John S.
Have been emailing them for a month to adjust my insurance policy with zero response. The worst customer service. Couldn’t imagine if I had to file a claim, I’d be screwed.
Matt
Watch was packaged great. Amazing condition. Shipped and arrived quickly. Highly recommend
William
I bought a Seiko from Hodinkee that has had accuracy issues from the beginning. I couldn't file a warranty claim with Seiko because Hodinkee did not fill out my warranty card. Hodinkee Support told me to take it to a local watchmaker to have it regulated and checked for magnetism, which did not improve the accuracy. So they offered to look at it under their warranty, only to deny any warranty service once receiving the watch because it was looked at by a non-Seiko authorized dealer. Yet they never told me I had to use a Seiko dealer, they just specified a local watch maker. So now I am stuck with a $750 watch that can't keep time.
joseph N.
Bought a Zenith Pilots watch in Feb 2023. Watch arrived without issues. Ran well for 8 months but I then noticed a problem with the second hand. Inquired about the warranty and they sent me a shipping label to send the watch back to Atlanta for repairs. I eventually received confirmation that my watch arrived and that the necessary repairs had been performed. I was told that the watch would be mailed back by early January. Still have not received watch back. All my recent emails go unanswered. No number to call.
Karim Halim Y.
Disgusting business. Returned a watch and they confirmed they got it back on 12/13/2023. It is now 1/10/24 and still no refund. no phone number to reach anyone and not answering email. AVOID AVOID AVOID
micheal S.
Satisfied with the experience, yet the shipping firm is complete disaster.
Derek C.
will offer products they don't have / cant sell. DO NOT buy watches from here. they are nothing but social media con artists.