Hodges MarineReviews of hodgesmarine.com

Great experience with a "shi**y situation. The macerator pump on the sewage system of our motorhome died. As it was 12 years old the model is no longer made and parts are hard to come by. A Google search showed Hodges had the best price going. I could have purchased on Amazon and had it in two days for $100 more, but no need. I was going to have to hook up the gravity dump anyway so a few extra days didn't make a difference. As promised it shipped the day of the order but snow in New Jersey slowed it down a little. Excellent product at a fair price with free shipping. What else can you ask for.

UPS switched up my delivery. After contacting Hodge Marine, they promptly contacted UPS, found where two packages were switched on a UPS loading dock and quickly sent me another unit. The UPS issue was resolved in less than 24 hours.

Sometime back, so long ago now I don't even remember the situation I wrote them a bad review. Yesterday I placed an order and got an order cancelation email with no explanation this morning. When I called them they said they cancelled the order because i wrote them a bad review in the past. So in other words rather than improving their service when they mess up they just blacklist you!

I have bought several products from Hodges since I gave them 5 stars in 2020, and am surprised to see several negative reviews

As a tax exempt business, I requested to be refunded the sales tax that I was charged. The response from Hodges Marine was "Sales tax is not a line item we can refund separately, you will need to call us to place a new order without sales tax, and get a refund for this order." I have no need for any additional items. This is ridiculous that they won't refund the sales tax on this order without purchasing something else.

After a total of 7K shopping in 2 months. Mounting Bracket of Furuno1971F Fish Finder was not in the box. They do not reply to my last emails. They delete my reviews after approval. I cannot use 1200$ Fish Finder. Bad after sales service.

No customer appreciation or service. Beware of seller and buy from someone who cares more about the customer than the dollar. Buyers beware!

Ordered a Raymarine R28710 replacement masthead wind unit which was delivered when they said and was in perfect condition. Decent price and good customer service! Thank you