Hodges MarineReviews of hodgesmarine.com

Absolutely horrific return policies the most expensive shipping charges in the industry and inaccurate shopping links make for a recipe for disaster Buyer beware Do not use Go to west marine or other stores that honor return shipping and full refunds I lost over 180$ on a 349$ part

Cancelled my last 4 orders, when I called they had no reason and put me on hold indefinitely.

Sometime back, so long ago now I don't even remember the situation I wrote them a bad review. Yesterday I placed an order and got an order cancelation email with no explanation this morning. When I called them they said they cancelled the order because i wrote them a bad review in the past. So in other words rather than improving their service when they mess up they just blacklist you!

As a tax exempt business, I requested to be refunded the sales tax that I was charged. The response from Hodges Marine was "Sales tax is not a line item we can refund separately, you will need to call us to place a new order without sales tax, and get a refund for this order." I have no need for any additional items. This is ridiculous that they won't refund the sales tax on this order without purchasing something else.

After a total of 7K shopping in 2 months. Mounting Bracket of Furuno1971F Fish Finder was not in the box. They do not reply to my last emails. They delete my reviews after approval. I cannot use 1200$ Fish Finder. Bad after sales service.

No customer appreciation or service. Beware of seller and buy from someone who cares more about the customer than the dollar. Buyers beware!

Hodges Marine may be less expensive than other competitors for some items. However if you experience an issue you will definitely regret purchasing anything from these a ss clowns. In my case, new only meant new until a component in a trim tab kit was defective per Bennett Marine Tech. At that point, Hodges was no longer interested in me as a customer and left me to deal with the inconvenience and all costs associated with the warranty process through the manufacturer. My experience is a common theme with Hodges Marine as is clearly documented by dozens of buyers per their internet reviews and the BBB. As I and others have also adversely experienced. Hodges website frequently contains misinformation regarding the products they sell. In my case, a trim tab control switch that Hodges website linked to the trim tab kit (listed as frequently purchased together) Was not in any manner compatible with the trim tab kit they linked it to. As I painfully discovered when the system failed to operate after installing and Bennett Tech Support informed me of that fact.

I was relying on Hodges Marine to ship me a part for a job. A week after it was ordered, I am still chasing them about it even being dispatched (which the website suggests was in stock & same day). Apparently for international orders this is because they had to ship the item from one US warehouse to another in order to then ship internationally (?!). They are now saying it won't arrive for 3 weeks after I ordered it at best - when the delivery time was 2 weeks - because they lost the item. And to top it off, they have refused to ship it using expedited shipping despite the delay being their fault. I am now going to have to cancel my job.